Senior Manager, Associate Relations and Compliance; Contractual
Singapore
Listed on 2026-03-13
-
HR/Recruitment
Talent Manager, HR Manager, Employee Relations, Regulatory Compliance Specialist
Job Summary
The Senior Manager, Associate Relations and Compliance, serves as a subject matter expert and key point of contact for associate relations matters. They partner with associates and business leaders to provide resources, consultation, and mentorship when workplace issues arise.Â
They will conduct workplace investigations, present investigation findings, and provide recommendations to business leaders and partners to make decisions that align with Marriott Internationalâs policies and procedures. They lead, review, and audit casework to ensure compliance with local legal regulations and company policies.Â
The Senior Manager Associate Relations and Compliance will demonstrate leadership and initiative by mentoring others and using sound trend analysis to suggest proactive solutions to address business needs and reduce the total number of complaints received. They will also be an integral part of ensuring compliance with the Guarantee of Fair Treatment process and upholding Marriott Internationalâs company culture. ÂÂ
Business Context/ScopeThe expected scope of work covers all APEC locations where Marriott International has managed locations.Â
Key business partners include the Senior Directors of Human Resources, Area Leadership teams, Property HR Leaders, Legal, and the Department of Investigations.Â
This is a remote-based, part-time position on a 1-year fixed-term contract. The position will report to the Senior Director, Associate Relations and Compliance and HR Services.Â
Job Description s & ResponsibilitiesThe primary responsibilities for the position include:
Leadership- Lives the Marriott International Core Values and culture of Guarantee of Fair Treatment
- Promotes a harmonious working environmentÂ
- Implements and follows through with the associate relations activities that support and align with Marriott Internationalâs business priorities in partnership with key business partners
- Leads, assists and closes investigation cases and/or projects assigned promptly
- Establishes and maintains an open and collaborative working relationship with the internal and external stakeholdersÂ
- Encourages and promotes open communication between leaders and associates to improve a healthy work environment Â
- Facilitates proactive and productive associate relations activities at the workplace to reduce conflicts and issues
- Manages an effective balance between the company and associate interests with the regulatory, privacy, and legislative requirements
- Educate and promote Marriott Internationalâs fundamental approach to the Guarantee of Fair Treatment for allÂ
- Ensures sustainable associate relations processes and protocols are communicated and upheld completely to resolve issues and support action plans
- Assist and follow up with business leaders in the proper and consistent execution of the investigations
- Monitors and ensures compliance with company policies, standards, audits, and local labor regulationsÂ
- Utilizes available tools and resources to evaluate and suggest proactive associate relations initiatives and practices to enhance engagement
- Ensures all associates are aware of their rights and the proper channels to report any issues or concernsÂ
- Provides guidance and counsel when consulted by associates and stakeholders on associate relations matters
- Seeks and welcomes feedback on own performance to acknowledge opportunities to improve and meet job expectationsÂ
- Acts independently and proactively to enhance learning and improve job skills and knowledgeÂ
- Drives learning, development, and sharing of knowledge with othersÂ
- Participates actively in HR forums, stays updated on associate relations and compliance regulatory updates, trends, and labor issuesÂ
- Researches and analyzes new and emerging associate relations practices, trends, and legislation impacting the management of labor and work
- Progressively familiar with the local labor requirements and laws to facilitate investigation work
- Perform other HR-related transformational tasks as assigned to meet the changing market's business goals and expectationsÂ
- Five to seven years of…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).