Human Resources Intern

Grand Mere Restaurant Group

At Grand Mere Restaurant Group, we believe our people are the heart of our restaurants. The HR Intern – Benefits & Payroll Support role is designed to provide meaningful, hands‑on experience supporting a high‑volume, multi‑location hospitality workforce. This position assists the Human Resources team with administrative and analytical support related to employee benefits and payroll processes while delivering service aligned with our core values.

Working under close supervision, the intern will gain practical exposure to HR operations, employee support, compliance practices, and data integrity in a fast‑paced restaurant environment. This opportunity is well‑suited for a student pursuing Human Resources, Business Administration, Accounting, Hospitality Management, or a related field.

Position Status: Non‑Exempt (Hourly)

Pay
: $17.00-$20.00 per hour

Reports To: Director of Human Resources

Coursework or internship experience in HR, payroll, accounting, or benefits administration.

• Assist with organizing and maintaining current benefits enrollment materials, forms, guides, and employee FAQs.
• Support new hire onboarding and benefits enrollment preparation by assembling packets, checklists, and communication templates.
• Update benefits tracking logs (new hires, status changes, life events, open enrollment activity) using established HR systems and templates.
• Assist with carrier eligibility file reviews by comparing HRIS outputs to internal tracking logs (as assigned).
• Help coordinate benefits meetings and employee education sessions (open enrollment meetings, vendor calls, informational sessions).
• Support a positive employee experience consistent with Grand Mere’s hospitality culture.

• Assist with maintaining payroll and benefits deduction tracking sheets and audit checklists.
• Support payroll cycle preparation by compiling approved documentation (e.g., direct deposit changes, deduction forms) for HR/payroll review.
• Assist with timekeeping communications for restaurant managers and employees (draft reminders, quick‑reference guides) for supervisor approval.
• Support basic reconciliations (e.g., payroll deductions to benefit elections) using provided templates.
• Gain exposure to high‑volume, multi‑state payroll processes typical in the restaurant industry.

• Assist with data integrity projects (duplicate records, missing fields, document verification) under supervision.
• Generate basic HR reports and dashboards (headcount, completion status, trend snapshots) using Excel.
• Support audit readiness by maintaining organized electronic employee records.

• Provide first‑level support by directing employees and managers to appropriate resources (benefits guides, forms, HR contacts).
• Draft responses to routine HR questions for review prior to distribution.
• Maintain a professional, service‑oriented and hospitality‑minded approach; escalate sensitive or complex matters promptly.
• Model Grand Mere’s values of Respect, Transparency, and Winning in all interactions.

• Must safeguard confidential employee and company information at all times and follow all privacy and acceptable‑use requirements.
• The intern will not independently determine benefits eligibility, interpret plan provisions, approve payroll actions, or handle protected medical documentation without direct supervision.
• All employee‑facing communications, data updates, and reconciliations are subject to HR review prior to final use.

• Current enrollment in an accredited college/university program in Human Resources, Business Administration, Accounting/Finance, Hospitality Management, or related field (or recent graduate per program guidelines).
• Strong attention to detail and comfort working with spreadsheets and data.
• Professional written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Basic proficiency in Microsoft Office (Excel, Word, Outlook, Teams).
• Ability to work scheduled hourly shifts during normal business hours.

• Coursework or internship experience in HR, payroll, accounting, or benefits administration.
• Experience with Excel functions (filters, pivot tables, VLOOKUP/XLOOKUP) and basic reporting.
• Interest in Human Resources within the hospitality or restaurant industry.
• Familiarity with HRIS, payroll, or timekeeping systems is a plus.

• Primarily office‑based with work from home on Friday.
• Significant computer use in a fast‑paced, multi‑unit restaurant support environment.
• Ability to sit or stand for extended periods and occasionally lift up to 25 pounds (files/materials).