Manager, Talent and Organizational Effectiveness

Job Title:
Manager, Talent and Organizational Effectiveness

Location: GTA

Reporting To:
Director OD

About Us:

Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized as one of the country’s top employers by Forbes. Our purpose is to enrich and nurture the lives of Canadians by offering the best of dairy from Canada’s favourite dairy brands like Cracker Barrel, Black Diamond, Balderson, Astro and Lactantia. In fact, our products can be found in over 90% of Canadian refrigerators in any given time.

As part of Lactalis Group, the world’s leading dairy company, we remain focused on innovation and quality and are seeking like-minded individuals to join us as we continue our growth journey.

Our flexible hybrid work model accommodates 40% remote work, adapting to the evolving needs of our workforce. Step into a collaborative hub with our revamped office, and enjoy free parking, endless coffee, delicious Lactalis snacks, an on-site gym, and more!

About the opportunity:

The OD Manager, Talent & Organizational Effectiveness leads national strategies that strengthen the talent pipeline, accelerate leadership capability, improve engagement, and enhance organizational culture. As a strategic advisor, the role defines organizational development priorities, governs talent and leadership frameworks, and drives succession, DEI, engagement, and OE initiatives. It also oversees flagship programs, partners with global teams to embed best practices, and uses analytics to inform executive decisions and measure impact.

What we are looking for:

1. Talent Governance & Succession

• Lead the annual talent cycle, including performance management and succession planning.
• Strengthen talent practices across HR teams and ensure consistent tools and methodologies.
• Partner with global talent teams on mobility and succession opportunities.
• Serve as Lactalent super user to maintain data quality and reporting accuracy.
• Set national leadership development priorities and build future‑ready capability.
• Align development plans to succession needs and key talent pipelines.
• Deliver training in talent management, career pathing, and coaching.
• Govern Canada’s mentoring strategy to support leadership growth.

3. Engagement Strategy

• Lead Canada’s lifecycle of the global engagement survey and standardize action planning.
• Develop national engagement strategies and improve overall engagement governance.
• Oversee engagement deliverables from the Industrial Talent Manager.

4. Organizational Health & Analytics

• Analyze organizational health metrics and provide insights to inform executive decisions.
• Identify trends, risks, and opportunities to support OE priorities.
• Partner with Total Rewards on people analytics and KPI development.
• Design and execute multi‑year DEI strategies and long‑term planning.
• Oversee DEI Council, ERGs, and related communication and change initiatives.

6. Organizational Effectiveness & Operating Model Projects

• Partner with leaders to design and deliver OE initiatives, including structure, role clarity, and operating model improvements.
• Facilitate leadership workshops and culture alignment initiatives.
• Support org design through analysis, structure mapping, and workshop coordination.

7. Communications & Change Leadership

• Develop messaging and communication strategies that support cultural change and leadership model adoption.
• Act as a key change partner on major initiatives across Canada.
• Govern culture transformation initiatives and improve employee experience.
• Use analytics to identify retention risks and shape enterprise action plans.
• Streamline and optimize OD programs for continuous improvement.

9. Stakeholder Partnership

• Build strong relationships with HR, business leaders, and global partners to advance strategic priorities.
• Coach HR leaders on OD frameworks and methodologies.
• Lead and develop a high‑performing team (HR Coordinator/Student).
• Guide HR Managers and oversee Industrial Talent Manager deliverables aligned to OD strategy.

What you will bring:

• University Degree in Organizational Development, HR Management, Business, or related field.
• 10+ years of progressive experience in organizational…