Workforce and Resourcing Manager

The Workforce & Resourcing Manager ensures the organisation has the right staff in place to meet operational and contractual needs. The role oversees workforce planning, staffing levels, rotas, absence management, and recruitment activity, while managing recruiters and coordinating closely with Operations and Contracts. The postholder supports service delivery for NHS and Home Office contracts while maintaining workforce efficiency and cost control.

Workforce Planning & Management Manage workforce capacity, staffing levels, rotas, absence, and deployment to ensure services are adequately staffed.

Recruitment & Resourcing Oversight Lead and manage recruiters, oversee recruitment pipelines, set hiring priorities, and ensure effective onboarding.

Performance & Cost Control Monitor workforce KPIs, manage workforce costs, and identify opportunities to improve efficiency and productivity.

Compliance & Governance Ensure staffing meets contractual, regulatory, and organisational requirements while maintaining accurate workforce records.

Stakeholder Coordination Work closely with Operations, HR, Finance, and Contracts, providing workforce reports and forecasts to support service delivery.

DrPA Secure has been operating in secure environments since 2014, providing high-quality healthcare services across the UK. We deliver our services based on our ethos of CARE:

• Compassionate care that is trauma informed and supportive
• Assurance that care is evidence-based and demonstrates high-quality outcomes for our patients
• Respectful of peoples cultural and religious beliefs
• Empowerment we centre each resident by co-creating holistic care plans that treat individual needs and support long-term wellbeing

The Workforce & Resourcing Manager is responsible for ensuring the organisation has the right people, in the right roles, at the right time to meet contractual and operational requirements.

The role combines:

Workforce management (capacity, rotas, utilisation, absence, and deployment), and recruitment management (line management of recruiters and oversight of hiring pipelines). The postholder will ensure that staffing levels support delivery of contracts with NHS England, the Home Office, and NHS Trusts, while controlling workforce cost and risk.

This is a people management role with responsibility for managing recruiters and coordinating workforce activity with Operations and Contracts.

• Develop and maintain workforce capacity models aligned to contract volumes and service demand
• Ensure appropriate staffing levels and skill mix across services
• Manage short- and medium-term workforce planning
• Monitor and manage absence, vacancies, and turnover
• Coordinate redeployment, overtime, and temporary staffing where required
• Escalate workforce risks that may impact contract delivery

• Line manage recruiters, including workload allocation, performance management, and development
• Set recruitment priorities based on operational demand
• Oversee recruitment pipelines and time-to-hire
• Ensure recruitment activity meets contractual and compliance requirements
• Coordinate onboarding and workforce readiness

• Monitor workforce KPIs (fill rates, utilisation, time-to-hire, absence, attrition)
• Control workforce costs, including agency and subcontractor usage
• Identify opportunities for efficiency and productivity improvement

• Ensure staffing meets contractual, regulatory, and internal policy requirements
• Maintain accurate workforce records and reporting
• Support audits, inspections, and contractual assurance activity
• Work closely with the Contracts Manager to ensure staffing obligations are met

• Work with Operations, HR, Finance, and Contracts to align workforce supply with service delivery
• Provide regular workforce reports and forecasts to senior management
• Act as the central point of coordination for staffing and recruitment activity

• Responsibility for workforce capacity across multiple public sector contracts
• Line management of recruitment staff
• High impact on…