HR Specialist

Job Description

The Benefits HR Specialist plays a pivotal role in evaluating and enhancing clients' HR practices, specifically focusing on handbooks and Drug-Free Workplace policies. This position involves identifying inefficiencies and recommending improvements using HR products and services to ensure client satisfaction and compliance. The specialist will assist in developing and implementing compliant HR policies while managing assigned client accounts.

Benefits HR Specialist

• Evaluate clients' HR, handbook, and Drug-Free Workplace practices to identify gaps and inefficiencies.
• Provide recommendations to maximize client satisfaction and compliance.
• Assist in developing and implementing compliant HR policies.
• Manage assigned accounts based on client needs.
• Consult with HR Business Partners, internal departments, and clients to align policies with state and federal laws.
• Ensure proper execution of policies and business rules supporting client needs and compliance.
• Exercise judgment in interpreting employment policies and regulations.
• Communicate with vendors and clients regarding policies and best practices.
• Analyze and audit cases to ensure the accuracy and timely delivery of compliant employee handbooks.
• Serve as the main point of contact for handbook, drug testing, and BG check inquiries.
• Establish and maintain strong relationships with clients, vendors, and internal associates.
• Deliver HR services according to Service Level Agreements.
• Provide high-quality service to clients, vendors, and internal associates.
• Identify discrepancies and resolve escalated issues through problem-solving and follow-through.
• Maintain current knowledge of evolving HR, drug testing, and policy legislation.
• Perform other related duties as assigned.

• 1-3 years of experience in Client Service, HR, or Benefits.
• Strong knowledge of federal, state, and local laws related to HR and Leaves Administration.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Superior organizational skills with excellent attention to detail.
• Ability to work independently and in a team environment.
• Highly adaptable with the ability to multi-task under time constraints.
• Strong customer service skills, with an emphasis on white‑glove service.
• Ability to build internal and external relationships.
• Active listening skills and the ability to remain empathetic.

• Experience interacting with all levels of an organization.
• Demonstrated ability to provide excellent customer service.
• Ability to speak eloquently with owners and administrators.

This position offers a hybrid work schedule with 3 days in the office and 2 days working from home. The work hours are from 9 am to 6 pm.

This is a Contract to Hire position based out of Miami, FL.

The pay range for this position is $23.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:
This is a hybrid position in Miami, FL.

Final date to receive applications:
This position is anticipated to close on Mar 3, 2026.

Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter for other accommodation options.