Mgr - Employee Relations

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care.

G.E.H.A has one mission:
To empower federal workers to be healthy and well.

The Manager of Employee Relations is a strategic leader within the People & Culture team, dedicated to fostering a positive and inclusive employee experience. This role ensures fair and consistent treatment of employees while mitigating organizational risk in alignment with company values and objectives. Leveraging deep expertise in employee relations and industry best practices, the Manager will design and implement strategies that support a healthy workplace culture, drive compliance, and strengthen organizational effectiveness.

SKILLS

Duties and Responsibilities:

* Lead and manage the Employee Relations team and oversee the function and related areas to ensure fair and equitable treatment of all employees, consistent with our culture and values.

* Collaborate closely with business leaders and stakeholders to ensure employee relations strategy and direction meets organizational need and is aligned with our business goals.

* Provide guidance to all levels of people leaders, as needed, regarding a broad range of employee relations issues and questions, including but not limited to performance coaching, corrective action, terminations, and negotiated separations.

* Partner with appropriate internal (HRBP, Legal, Compliance) and external (outside counsel, consultants) parties to resolve employee relations issues and/or drive employee relations initiatives.

* Conduct workplace investigations resulting from formal or informal grievances, ensuring they are managed compliantly, sensitively and without bias, with appropriate tracking and documentation.

* Manage, develop, and support the Employee Relations Representative in completing day-to-day employee relations operations.

* Develop and update Handbook policies, and procedures, with a continuous process improvement mindset.

* Develop and deliver leader training as appropriate, with the goal of minimizing risk, promoting fairness, and addressing ER issues in alignment with our culture and values.

* Leverage business, industry, current employee relations trends and rulings and internal data to anticipate, prepare for, or prevent potential employee relations problems and escalate issues to leadership in a timely manner.

* Maintain discretion, confidentiality and security of all employee and proprietary company information, while always operating in an unbiased, respectful manner that builds trust at all levels and demonstrates cultural competence.

* Ensure adherence to federal, state, and local regulations regarding workplace accommodations and disability support.

Knowledge, Skills, and Abilities:

* Bachelor's Degree

* 5 + years of experience in Employee Relations, Employment Law, or a related field

* Strong knowledge of employment laws, regulations, and HR leading practices.

* Excellent interpersonal and communication skills.

* Strong problem-solving and conflict resolution abilities.

* Elevated level of discretion and confidentiality.

Preferred Qualifications

* HR certification (e.g., SHRM-CP, PHR).

* Experience with pulling and analyzing data from Workday or a comparable HRIS system.

Work-at-home requirements

* Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.

* A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.

* Latency (ping) response time lower than 80 ms

* Hotspots, satellite and wireless internet service is NOT allowed for this role.

* A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

* Competitive pay/salary ranges

* Incentive plan

* Health/Vision/Dental benefits effective day one

* 401(k) retirement plan: company match - dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution

* Robust employee well-being program

* Paid Time Off

* Personal Community Enrichment Time

* Company-provided Basic Life and AD&D

* Company-provided Short-Term & Long-Term Disability

* Tuition Assistance Program

While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states:
Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.

Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work…