Remote Manager

Remote Experience Manager

Job Location s: US-Remote

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

We're looking for a Remote Experience Manager to help bring Health Equity's remote teammate experience to life. This is an individual-contributor role focused on designing, building, delivering, and continuously improving the programs, frameworks, and virtual experiences that support a fully distributed workforce. This role ensures that every interaction - onboarding, engagement, communication, and support - feels seamless, inclusive, and human in primarily a fully remote environment.

This role will implement and operationalize defined strategy through clear norms, scalable programs, data, and thoughtful virtual experiences that support connection, engagement, and day-to-day effectiveness for teammates working remotely across the country.

• Create and maintain repeatable playbooks, toolkits, workflows, and templates for virtual experiences and remote engagement (onboarding, engagement, retention, offboarding).
• Serve as the primary advocate for remote experience needs across the organization.
• Build and optimize remote work frameworks and norms, such as best practices for meetings, collaboration guidelines, and teammate experience standards to support remote collaboration and engagement.
• Own the day-to-day management and operation of the digital workplace and social intranet (Workvivo).
• Implement engagement and culture campaigns through the digital workplace to support enterprise communication and connection goals.
• Plan and deliver virtual events and experiences, including enterprise programs such as a teammate development week and virtual recognition moments.
• Partner with Learning & Development, Recognition, and People partners to support aligned virtual programming.
• Track and report on engagement, adoption, and participation metrics for remote and virtual programs.
• Gather, analyze and apply teammate feedback and data to continuously improve execution and experience quality.
• Serve as a practical resource for leaders and teams on effective remote collaboration and virtual engagement practices.
• Collaborate with in-person experience and People programs partners to ensure a cohesive end-to-end teammate experience.
• Identify risks to experience and quality and proactively implement solutions.
• Stay current on remote work best practices, tools, and trends.

• Bachelor's degree in Human Resources, Organizational Development, Business, or related field preferred.
• 7-10 years of experience in People or workplace experience management, HR programs, engagement, or related fields.
• Hands‑on experience working in and supporting a fully remote or distributed organization.
• Proven experience executing and scaling virtual or remote programs within an established People strategy.
• Experience managing and optimizing digital workplace or collaboration platforms (Workvivo or similar).
• Strong organizational and project management skills with a high attention to detail.
• Comfort using data and teammate insights to inform improvements and reporting.
• Excellent written and verbal communication skills.
• Experience supporting enterprise virtual events and programs that drive engagement and connection in a remote or distributed environment.
• Ability to partner cross-functionally and execute effectively within defined direction.
• Creative, thoughtful, and execution-focused.

#LI-Remote

This is a remote position.

$100,000 / year

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives