HR Advisor

THE OPPORTUNITY

Do you love people, thrive on problem-solving, and get excited about building a workplace where everyone can shine? We’re looking for two HR Advisors to join our wonderful HR team at Joma Jewellery & Katie Loxton.

This is a role with real variety, you’ll work across multiple business groups such as our Head Office teams and our Warehouse Operations team, each bringing their own unique energy and priorities. You’ll be a trusted advisor, a coach for people managers and a positive force for driving best practice across the business. Together with the wider HR team, you’ll collaborate, innovate, and keep raising the bar to deliver an outstanding people experience.

The role is Monday - Friday 9am-5pm. You'll enjoy the variation of the exciting buzz of our friendly warehouse and stunning head office both in Banbury, Oxfordshire three to four times a week on average with the flexibility to work from home for the remaining days.

We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.

• Adhering to company policies and procedures, internal HR processes, legislation and ACAS best practice at all times
• Ensuring consistent compliance with data protection laws and UK employment legislation in all situations
• Keeping up to date with the latest employment law, legislation and regulations to ensure compliance at all times, playing an active role in your own development by keeping informed via ACAS, CIPD, reading industry news, employment law updates etc
• Researching and proposing actions in preparation for any UK law and legislation changes
• Proactively researching case law, sharing key findings with the wider HR team
• Providing comprehensive advice, support and guidance to employees and line managers on all HR matters throughout the employee lifecycle whilst balancing both the needs of employees and the business
• Taking ownership of key employee lifecycle processes such as, but not limited to; new starters, probation, absence, leavers from start to end, including capturing key data through regular reporting and escalating supportive suggestions to senior management
• Conducting employee check‑in calls and exit interviews, sharing relevant feedback with department leaders along with supportive suggestions to aid continuous improvement
• Facilitating and supporting management in conducting HR processes, including investigations, grievances, capability, and disciplinary meetings, while occasionally taking the lead in conducting these sessions independently when required
• Providing proactive support to employee relations cases from start to end through coaching and advising managers to ensure that they act in line with employment law, company policies and procedures whilst adhering to internal HR processes
• Escalating any high‑risk cases to senior management in a timely manner to ensure best practice is followed
• Working closely with the wider HR team to ensure clear case management
• Advising managers on performance management processes to drive high performance and achieve business goals
• Coaching, mentoring and empowering line managers to confidently take ownership of all areas of people management, performance management and absence management
• Coaching and mentoring the junior members of HR team where required
• Continuously seeking ways to educate teams and management on best practice through supporting L&D initiatives from identifying and suggesting training needs to champion policies and procedures through to creating and rolling out training
• Maintaining and continuously suggesting and implementing areas of improvement within the HRIS, ensuring its functions aligns and compliments company policies and processes
• Supporting the implementation and optimization of HR systems and digital tools to enhance efficiency and employee experience
• In collaborating with wider HR team, develop a robust reporting system to present key people insights to the Senior Culture and Talent…