People Operations AI & Analytics Partner

About Jimdo

We exist to unleash the power of the self-employed - helping solopreneurs and micro-businesses thrive by doing what they're passionate about and removing the complexity of building lasting, successful businesses.

Jimdo started in 2007 when three school friends built a website builder in a Northern German farmhouse to help everyone build a presence online. Today, we're a profitable, remote-first company with 220+ people from 50+ nationalities working across 15+ countries. We've helped build over 36 million websites to get online across the world.

We're more than just a website builder. We're an AI-powered platform that helps self-employed people actually run and build successful businesses — from getting found online, winning customers and running their business with a peace of mind by knowing exactly what to do next to move forward.

At the heart of Jimdo is a strong belief in personalized, data-driven guidance. Our platform combines design, business tools, and an AI-powered core that turns real customer data into clear insights and next steps helping our customers focus on what moves their business forward.

As People Operations AI & Analytics Partner, you will sit within our People team and play a key role in making our People processes smarter, faster, and more scalable.

You’ll combine a strong analytical mindset with hands-on People Operations experience to identify operational bottlenecks, uncover data gaps, and redesign HR workflows using analytics, automation, and AI. This is a highly practical role: you’ll work closely with People Ops, HR Business Partners, Finance, Legal, and our AI experts to turn insights into real, compliant solutions.

You will report to the Global Head of People and act as a trusted partner to the wider People team.

• Use data and analytics to identify inefficiencies, risks, and bottlenecks across People Operations
• Design and maintain People Operations dashboards and operational insights that support better decision-making
• Redesign HR processes using AI and automation to reduce manual work and improve accuracy
• Build and implement AI-enabled solutions such as workflow automations, smart self-service tools, and HR agents
• Improve data quality and integration across HR systems (e.g. HRIS, payroll, compensation tools)
• Partner closely with People Ops, HRBPs, Finance, Legal, and the AI team to ensure solutions are compliant and sustainable
• Enable the People team to confidently use analytics and AI through hands-on workshops, playbooks, and coaching

• 5+ of experience in People Operations, HR Operations, or HR systems roles
• Strong analytical skills and hands-on experience working with People data and dashboards
• Proven experience improving HR processes through automation, system improvements, or data-driven redesign
• Practical experience applying AI or advanced automation in an operational context (HR experience strongly preferred)
• Solid understanding of HR systems and data flows (e.g. HRIS, payroll, benefits, compensation tools)
• A strong sense of responsibility when working with sensitive employee data and compliance requirements
• A collaborative, pragmatic mindset- you enjoy solving real problems and enabling others

Inspiring Mission:
At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve.

Flexibility and Trust:
Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in.

An International Diverse Team:
Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard.

Continuous Growth and Career Development:
We invest in your growth with company-wide access to Linked In Learning and curated learning…