Immigration Associate

Overview

Vialto Partners is a market leader in global mobility services. Our purpose is to “Connect the world”. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 53 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.

This role supports clients’ employees with immigration requirements, ensuring compliance with laws and regulations while delivering excellent client service. The caseworker collaborates closely with clients, employees, legal teams, government authorities, and other stakeholders to manage immigration processes efficiently. They play a key role in navigating complex procedures and ensuring successful outcomes.

• Serve as the primary point of contact for corporate clients seeking immigration support
• Manage end-to-end immigration cases, including visas and permanent residence applications
• Prepare immigration applications in compliance with regulations
• Advise clients on immigration processes, timelines and potential risks
• Maintain accurate and organized case files, ensuring all documents are securely stored and easily accessible
• Communicate effectively with clients, government officials and internal teams to ensure smooth information flow
• Liaise with network offices, third-party providers, consulates, embassies and immigration authorities to stay updated on regulations and monitor case progress
• Provide regular updates to clients regarding case status or changes in immigration regulations
• Provide on-the-ground immigration support to our Cape Town-based clients including document collection and VFS accompaniment services
• Maintain accurate case records, track time and support billing activities
• Address client inquiries, concerns and feedback promptly and courteously
• Stay current with immigration laws, regulations and policies

• University degree / recent graduates (Law or BCom preferred)
• Highly self-disciplined, detail-oriented and well-organized
• Excellent English skills, both written and spoken
• Proficient in MS Office applications
• Strong interest in international work environments and Global Mobility topics
• Responsible, proactive and committed approach to work
• Motivated to learn, grow, and develop both personally and professionally

• An exciting role in a young, dynamic and international team
• A modern and collaborative work environment
• Comprehensive technical training and professional development
• Individual coaching to support your career start in a global mobility environment

• Contract type:
  Permanent employment
• Office:
  On-site
• Location:
  
  Cape Town, South Africa

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process.