Operations Coordinator

Responsibilities

• Coordinate onboarding and offboarding processes to create a seamless employee experience.
• Oversee employee benefits programs, including enrollment support, vendor coordination, and ongoing communications.
• Maintain accurate employee records, organizational charts, directories, reports, and internal documentation.
• Manage payroll processing and 401(k) administration, ensuring timely payments, compliance, and employee support.
• Plan and execute employee engagement programs, including team lunches, milestone celebrations, quarterly rewards, and cultural initiatives.
• Manage swag, employee gift platforms, and recognition programs.
• Maintain and update the Culture Guide, Employee Handbook, and policy documentation to reflect current standards.
• Lead the recruitment process by screening applicants, coordinating interviews, and partnering with hiring managers to ensure a positive candidate experience.
• Support compliance efforts by ensuring HR processes, records, and policies align with legal and regulatory requirements.
• Assist with compensation research and market data collection to support salary benchmarking and pay decisions.
• Oversee office operations, including supplies, snacks, travel logistics, and internal event coordination.
• Provide light IT support, manage internal file storage systems, and support company-wide meeting logistics.
• Lead operational improvements across people processes, culture programs, and internal systems.

• Bachelor’s degree or equivalent experience, with a strong desire for continuous learning.
• 3+ years of experience in HR, People Operations, Recruitment Coordination, or a similar role with increasing responsibilities.
• Demonstrated ability to screen candidates, evaluate qualifications, and manage early-stage hiring processes.
• Experience maintaining employee records, supporting policy documentation, and contributing to organizational compliance with employment standards.
• Must be a detail-oriented, proactive professional with strong organizational and relationship-building skills who can manage multiple priorities in a fast-paced environment while enhancing employee experience and driving operational efficiency.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency in Google Workspace and Microsoft Office; familiarity with HRIS, ATS platforms, or internal operations tools is a plus but not required.

• Permanent remote work flexibility
• Paid Time Off
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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