Business Office Manager

Overview

Description Savant of West Hollywood is looking to hire a Business Office Manager
. Come join our amazing team!

This position will facilitate the successful operation of the community business office through ensuring sound financial and human resources practices. This individual works with corporate office staff in support of corporate finance and human resources activities that affect the local office. The Business Office Manager coordinates office, finance and human resources services, records control, marketing, and special projects; organizes and administers the business and administrative office;

and contributes to effective communication and pleasant working conditions. This position reports to the Executive Director.

In addition to the above position summary, the following duties are essential:

• Ensure information within the payroll/HRIS system is always updated, including submitting pay rate adjustments, transfers, employment status changes, etc., in the payroll system.
• Prepare new hire paperwork, employee status changes, employee exit paperwork, and leave of absence requests for submission to Home Office Human Resources.
• Ensure employee information and records are maintained and accurate within the HRIS system and personnel files.
• Triage team member complaints and grievances in accordance with the Problem Resolution Procedure.
• Coordinate recruitment activities including scheduling interviews for hiring managers and other activities as necessary.
• Order all state and company-required pre-employment screening (e.g., physicals, fingerprint clearances, and/or background checks) and ensure results meet state and company standards.
• Participate in the New Hire Orientation program and other regular Team Member meetings or functions.
• Ensure new hires have an effective onboarding.
• Utilize payroll reporting tools to manage accuracy of Team Member information and performance evaluation due dates; update Team Member information in payroll system and personnel file.
• Provide payroll with adjustment forms; edit daily time entries; ensure accuracy of biweekly payroll.
• Submit Unemployment Insurance claims to vendor for processing and assist HR with preparing responses and documents for unemployment claim responses and hearings.
• Conduct monthly benefit orientations; proof benefit enrollment forms and send to Home Office HR; ensure all eligible Team Members have completed enrollment/declination forms.
• Ensure Workers’ Compensation injuries are reported timely, and all documentation is collected and submitted to Human Resources.
• Ensure employees’ training plans are accurately assigned in the Learning Management System; run reports and follow up with managers and employees to ensure compliance.
• Update Team Member information in Payroll system and personnel files.

• Prepare daily bank deposits and deposit records; email deposit records to Home Office.
• Make collection calls on past-due accounts; maintain collection logs/records; follow up on past-due accounts; prepare accounts for submission to collection agencies.
• Submit weekly AR reports with notes for accounts with outstanding balances.
• Assist with preparation of new residents’ move-in paperwork, resident status changes, and move-out paperwork and forward to Home Office.
• Assist with evictions.
• Assist residents and/or families with applying for Medicaid where applicable.
• Process accounts payable invoices in Yardi weekly.
• Maintain and issue Petty Cash, including Resident Petty Cash, and monthly reconciliation of RFMS.
• Print monthly billing statements.
• Prepare monthly Collection Packets and send to Director of Revenue Cycle Management.
• Maintain Community census data and ensure leave of absences are accounted for within Yardi.
• Handle or refer resident billing inquiries as appropriate.
• Maintain Medicaid Pending log and call CCT to process.

• Contribute to community relationships by demonstrating cooperation and professional conduct with residents, families, fellow Team Members, physicians, pharmacies and other vendors or persons.
• Provide leadership and supervision to concierge staff.
• Contrib…