Human Resources Generalist

Job Details

Level
:
Experienced

Job Location
:
Houston, TX 77092

Position Type
:
Full Time

Who We Are:

Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast‑growing, small to mid‑market businesses in the US. Founded in 1984, this private equity‑backed company is a technology management consulting, and outsourcing firm that provides best‑fit solutions through a tailored approach and local relationships. With offices in Houston, Dallas, Fort Worth, San Antonio, and Seattle, the company’s unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients.

With a strong reputation for delivering high‑quality services, Aldridge is committed to helping its clients optimize their technology infrastructure and achieve their business goals.

Human Resources Generalist:

We’re looking for a dynamic, results‑driven HR Generalist who thrives in a fast‑paced environment and takes initiative to make an impact. If you’re a self‑starter who can confidently handle a diverse range of HR responsibilities with minimal guidance, we want you to be part of our team. In this role, you’ll play a key part in driving our HR functions, from recruitment and onboarding to performance management, compliance, and general administrative support.

You’ll be at the heart of fostering a positive workplace culture, ensuring smooth operations, and providing exceptional support to our employees every step of the way.

• Partner with management to support HR strategies aligned with business goals, including workforce planning, employee engagement, and retention.
• Support full‑cycle recruiting for technical and operational roles, collaborating with managers to understand skills, certifications, and competencies.
• Coordinate onboarding and offboarding to ensure a positive employee experience and compliance with company policies.
• Serve as a trusted resource to managers and employees on employee relations, performance management, and workplace issues.
• Support performance management processes, including goal setting, evaluations, and employee development planning.
• Assist with learning and development initiatives, including technical training, certifications, and leadership development.
• Support compensation and benefits administration and employee communications.
• Maintain HR policies and the Employee Handbook; stay current on employment laws and HR best practices.
• Participate in HR projects and process improvements to support scalability and operational efficiency.
• Perform other duties as assigned to support organizational objectives.

Qualifications:

Required

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.
• A minimum of 5 years of HR Generalist experience in fast‑paced, growing organizations.
• Strong working knowledge of recruiting, employee relations, compliance, performance management, and benefits administration.
• Solid understanding of employment laws and HR best practices.
• Strong written and verbal communication skills; ability to partner effectively with managers, technical teams, and candidates.
• Highly organized, adaptable, and able to manage multiple priorities independently.
• Handle confidential matters with discretion.

Preferred

• Experience in a managed services provider (MSP), IT services, or technology‑driven environment.
• Hands‑on experience with HRIS and applicant tracking systems.
• HR certification (SHRM‑CP, PHR, or equivalent).
• Experience supporting process improvements in a scaling organization.

Hybrid work schedule:

• Optional work from home days are Mondays and Fridays.
• Required in‑office days are Tuesdays, Wednesdays, and Thursdays.

Additional Requirements:

• Physical ability to stand, walk or sit for extended periods.
• Must be comfortable with periodically lifting 25 pounds.

• Build Trust – We continuously earn the trust of our partners through genuine, transparent communication, and unflinching accountability.
• Take Swift, Meaningful Action – When every second matters, we drill to the core question and act decisively.
• Crea…