Americas HR Operations Coordinator

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

You’ll be part of the Americas HR Operations team, which supports scalable HR operations across Bain offices in the region. Based in both Dallas and Mexico City, this team plays a critical role in standardizing and centralizing processes to support Bain’s continued growth and commitment to being the best place to work.

As a Coordinator, you’ll own delivery for a range of HR activities and processes for designated offices. You’ll work independently and remotely from many of the people you support, so strong interpersonal skills and the ability to build relationships virtually are essential.

In this varied and deadline-driven role, you’ll support one or more of the following key HR Operations functions:

• Case Team Survey Update (CTSU): Analyze survey data, prepare slides and dashboards, troubleshoot issues, and ensure timely distribution of results.
• Time & Absence (T&A): Serve as the main point of contact for time and absence questions in Workday; provide support for onboarded offices.
• HR Operations Staffing (BOSS): Coordinate staffing allocations for the Private Equity Group (PEG) in collaboration with finance and program management; update data as needed.
• PEG Staffing Support: Ensure accurate and timely entry of PEG staffing allocations in BOSS; distribute updated CTSU surveys and dashboards to PEG leadership and program managers; support monthly audits and reporting.

We’re looking for someone with a sharp eye for detail and a proactive, collaborative mindset. Here's what you'll need to succeed:

• 1–3 years of professional experience, ideally in HR or administrative roles
• Associate’s or Bachelor’s degree, or equivalent experience
• Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and internet research
• Comfort working in a high-volume, fast-paced environment
• Excellent verbal and written communication skills
• Proven ability to manage competing priorities
• Familiarity with HRIS platforms (Workday experience a plus)

• Experience supporting professional services or blue-chip organizations
• Demonstrated success working in ambiguity
• Strong organizational and time management skills
• Ability to work independently and proactively
• Comfort handling confidential information with discretion