Director, Human Resources; Americas

Position: Director, Human Resources (Americas)
About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full‑scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business—without vendor lock‑in or costly implementation cycles.

About the Role

Glean is looking for a strategic, passionate, and experienced Head of Human Resources (Americas) to join our team. This role reports to the VP of People and will lead employee relations, learning & development, people operations, and associated core HR functions for Glean’s growing business across the U.S., Canada, and Latin America.

Responsibilities

• Lead performance management, total rewards, compliance, employee relations and engagement, and professional development for all of Glean’s operations across the United States, Canada, and LATAM.

• Build and manage a team of exceptional HRBPs and People Operations professionals.

• Drive the development and implementation of HR strategies, policies, and programs that support the organization’s goals and foster a positive and inclusive work environment.

• Partner with senior leadership to drive organizational effectiveness and maintain a culture of high performance.

• Provide guidance and support to managers and employees on employee relations matters, including conflict resolution, performance improvement, and disciplinary actions.

• Ensure compliance with employment laws and regulations.

• Benchmark and innovate processes that advance Glean’s culture and ensure a conducive work environment for peak employee performance and productivity.

• Actively coach leaders to embody organizational values and foster accountability, encouraging them to lead collaboratively across teams.

• Exhibit exemplary leadership skills, acting as a leader of leaders, and fostering a culture of accountability, transparency, and high performance.

• Enable strong collaboration and communication between all employees, regardless of physical location, through the effective use of space and technologies.

Qualifications

• 10+ years of hands‑on experience in the human resources field.

• 5+ years of leadership experience in the human resources field.

• Bachelor’s Degree in Human Resource, Business, or related field.

• Proven experience leading a People/HR team or function, with an established track record of delivering results.

• Ability to collaborate/influence C‑suite as a trusted advisor.

• Solid understanding of California and U.S. employment laws.

• The ability to be a strategic leader while remaining hands‑on for the day‑to‑day implementation work.

• Deep and broad knowledge of People/HR processes such as workforce planning, performance management, talent reviews, and change management.

• Demonstrated success in fast‑paced, innovative technology organizations.

• Proven successful interpersonal skills, coaching and listening skills, and the ability to communicate within all levels of the organization.

• Excellent collaboration, problem‑solving, and organizational skills.

Compensation & Benefits

The standard base salary range for this position is $235,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job‑related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, medical, vision, and dental coverage, generous time‑off policy, a 401(k) plan, a home office improvement stipend, and annual education and wellness stipends. We foster a vibrant company culture through regular events and provide healthy lunches daily.

EEO Statement

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We’re committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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