Payroll & Benefits Coordinator

Overview

We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things. At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined.

And as a community, we celebrate the exhilarating act of making every single day. So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out.

Because here’s the remarkable truth:
When we all make together, we make all things possible. Let’s make.

This role is perfect for someone early in their HR career who loves details, enjoys helping People, and wants to build a strong foundation across payroll, benefits, and HR operations—while having some fun along the way. Our current hybrid approach is working in-office Monday – Thursday, with the option to work from home on Friday.

As our Payroll & Benefits Coordinator, you’ll be the friendly front line for employee questions and the steady hand behind the scenes. You’ll support our Payroll & Benefit managers, making sure People are paid correctly, on time, and enrolled in benefits that work for them. You’ll also partner closely with HRBPs, Recruiters, IT, and external vendors to keep our employee experience running smoothly—across the U.S. and internationally.

This role has great exposure to global payroll, benefits administration, compliance, and HR systems.

Payroll & HR Operations

• Provide day-to-day administrative and operational support to the HR team
• Process new hires, terminations, and employee data updates accurately and on time
• Maintain employee records and documentation in HRIS and payroll systems, ensuring data integrity and confidentiality
• Assist the Payroll Manager with preparation of U.S. bi-weekly, semi-monthly, and global monthly payrolls, and serve as backup payroll processor
• Support payroll audits, reconciliations, and validation checks as needed
• Assist with payroll-related compliance items such as wage garnishments, employment verifications, and audit requests
• Support year-end payroll activities (W-2s, international equivalents, system audits)

Benefits Administration

• Act as Tier 1 support for employee questions related to payroll, benefits, and HR processes
• Assist with benefits administration including new hire enrollment, qualifying life events, open enrollment, and terminations
• Partner with internal teams and third-party vendors to troubleshoot benefit file feeds, manual uploads, and eligibility issues
• Support wellness, health, and employee benefits programs
• Assist Benefit Manager as needed with leave administration coordination in partnership with vendors and HRBPs

Employee Experience & Enablement

• Deliver legendary customer service to employees—responsive, accurate, and empathetic
• Host bi-weekly new hire orientation sessions covering HR systems, payroll, and benefits
• Manage Cricut Central (internal employee portal), ensuring HR content, resources, and updates stay fresh and accurate
• Partner closely with IT to support employee system access and login troubleshooting
• Support employee recognition and engagement programs

Compliance, Training & Continuous Improvement

• Manage new hire and annual compliance training assignments
• Follow established procedures, checklists, and controls—while also helping improve them
• Partner on internal and external reporting and audit requests
• Identify opportunities to streamline processes, improve employee communications, and enhance the payroll & benefits experience

What You Bring

• 2–4 years of experience in payroll, benefits, HR operations—or a combination
• Experience with UKG software strongly preferred
• Working knowledge of U.S. payroll and benefits fundamentals;…