Employee Relations Business Partner

DEPT OF REVENUE Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

Serves as the subject matter expert and provides HR service and support to employees and managers on various topics such as engagement and retention, benefits, leaves, and resolves any issues that may arise to include conducting investigations. Administers human resources policies and procedures, collects and maintains HR data related to benefits, training, turnover, etc. to help make recommendations for improvement; and processes paperwork for functional areas according to established procedures.

This position is available for remote work on a full‑time basis within Arizona (including virtual office arrangements).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Fosters a work environment in which people will choose to be motivated, contributing, and happy to include:

• Trains, coaches, and supports people managers toward ensuring the employer‑employee relationship is one of reciprocal value
• Monitors and analyzes the employer‑employee relationship through surveys, conversations, and other data, prepares reports and analytics to support positive employee relations, and recommends positive employee relations solutions
• Provides guidance and support to people managers in the performance management of their teams
• Resolves workplace disputes, and conducts formal investigations into complaints when warranted
• Ensures that relations with employees comply with applicable federal, state, and local laws and regulations, and ADOR Personnel Policies

Administers employee leaves (FMLA, LOA, Jury duty, bereavement, etc.) in accordance with policies, operational standard work, working with employees, managers and payroll.

• Proposes, drafts, implements, interprets, trains, and reviews personnel policies and procedures, human resources guidelines
• Responds to employee and manager requests related to policy interpretation
• Tracks and maintains awareness of past precedence, and policy exceptions to ensure fair and equitable application of policies

Leads and actively participates in projects with cross‑functional teams as assigned to include:

• Developing, maintaining, and coordinating detailed project plans to define roles and assignments, metrics, process documentation, actions and minutes for internal and external stakeholders
• Facilitating/attending project meetings
• Monitors project and audited milestones
• Prepares written reports for internal/external stakeholders documents results, KPIs and quality improvement
• Establishes and maintains effective working relationships with stakeholders managing expectations
• Coordinates and facilitates meetings

• Administers benefits and wellness plans to include participating in the planning and implementation of employee programs such as open enrollment
• Ensures ongoing ACA compliance
• Prepares benefits communications to include developing and delivering clear, concise and relevant employee communication regarding benefit and wellness programs and events; developing content for newsletters, email and other benefit communication pieces; and working closely with the communications team to align…