Human Resources Assistant

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

About The Role

The HR Assistant will provide administrative and operational support to the HR department, including responding to employee inquiries and managing HR communications. Responsibilities include facilitating onboarding, maintaining accurate employee records, processing HRIS transactions, and coordinating employee programs. The position also supports compliance tasks, handles employment verifications, and assists with HR projects as needed. We are currently on a hybrid schedule which allows up to three days working from home each week.

• Respond to employee inquiries and route or escalate as appropriate
• Monitor shared inbox and respond or route emails as appropriate
• Facilitate weekly HR orientation for new employees
• Perform data entry in HRIS such as status changes, employee transactions, benefit changes, etc.
• Coordinate tuition reimbursement and employee referral bonus programs
• Prepare and distribute offer letters and new hire information to managers
• Collect and review new hire documentation submitted by hiring managers for accuracy, and follow up with hiring managers as appropriate
• Process annual Motor Vehicle Record checks
• Provide technical support to employees for HRIS
• Send end-of-employment correspondence to exiting employees
• Complete chargeback forms for human resource invoices
• Create and maintain electronic employee files
• Respond to employment verification requests
• Respond to unemployment claim information requests
• Provide support for HR projects
• Other related tasks as assigned

• 0-1 year of related experience
• Some college preferred
• Strong organizational skills with a keen ability to prioritize competing deadlines
• Ability to work with a sense of urgency
• Ability to monitor own work to ensure quality and accuracy
• Experience in handling sensitive, confidential information preferred
• Excellent communication skills, both oral and written
• Excellent customer service skills
• Possess an aptitude for software systems
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• Bilingual in Spanish preferred

POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:

• Health & Wellness:
  Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting;
  Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave;
  Bereavement;
  Jury Duty;
  Voting
• Incentives:
  
  Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at

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Pay Rate: $25.14-$28.92/hr