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Talent Manager HR Manager Employee Relations Program / Project Manager

Senior Program Manager, Talent and Capability

Remote / Online - Candidates ideally in
Toronto, Ontario, M5A, Canada
Listing for: Lightspeed
Remote/Work from Home position
Listed on 2026-01-23
Job specializations:
  • HR/Recruitment
    Talent Manager, HR Manager, Employee Relations
  • Management
    Talent Manager, HR Manager, Employee Relations, Program / Project Manager
Job Description & How to Apply Below

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for a Senior Program Manager, Talent & Capability. In this role, you will be the internal expert for our core talent processes. You will define the strategy for our talent management practices including the company-wide quarterly goal-setting process, performance management, talent reviews and talent planning, promotions and internal moves, and organizational design. You will lead cross-functional programs and projects across Compensation, People Business Partners, Talent Systems and Insights, and People Operations to drive integrated People & Culture initiatives that directly influence employee performance, internal mobility, and organizational planning across Lightspeed.

What you’ll be doing:

  • Individual Goal Setting:
    Design and roll out a new, company-wide quarterly goal-setting process to ensure clarity on expectations and align employee work with company priorities.
  • Talent Cycle & Talent Planning:
    Design and execute the strategy for our annual talent cycle, refreshing our bi-yearly talent review process, shifting focus from backward-looking assessment to forward-looking talent planning to identify high-potential employees for promotion and strategic internal mobility.
  • Program Management:
    Manage cross-functional programs that coordinate efforts across Compensation, People Business Partners, Talent Systems and Insights, and People Operations teams, ensuring alignment and successful delivery of People & Culture objectives.
  • Enablement & Consulting:
    Partner with Talent & Capability Business Partners and People Business Partners (PBPs) to determine the most effective ways to train and enable leaders to participate effectively in talent practices.
  • Org Design Best Practices:
    Determine best practices for organizational design and create an accessible org design process/activity toolkit for PBPs to use when partnering with their functional leaders.
  • Subject Matter Expert:
    Own the execution and continuous improvement of core talent programs, acting as the primary subject matter expert and working with minimal guidance in complex situations.

    • What you’ll be bringing:

  • Minimum of 8 years of related experience in Talent Management/Talent Development, HR Program Management, or a related functional field leading complex, cross-functional HR programs with multiple stakeholders
  • Comprehensive knowledge of performance management frameworks, methodologies, and current research, including emerging best practices and evidence-based approaches
  • Deep experience designing and executing talent review processes and succession planning frameworks across different organizational contexts
  • Strong understanding of organizational design principles and best practices tailored to various company stages (startup, scale-up, enterprise) and maturity levels
  • Proven expertise in goal-setting methodologies (OKRs, KPIs, hybrid approaches) and cascading strategy through an organization
  • Proven track record of successfully implementing and driving adoption of complex, company-wide talent programs across diverse global teams.
  • As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

    • We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!

    What’s in it for you?

  • A flexible work environment that empowers you to do your best work
  • A culture that celebrates performance
  • The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
  • Career-defining opportunities

    • Plus benefits designed to keep you happy, healthy and fulfilled.

  • Flexible paid time off and remote work policies
  • Equity options, because this is your company too
  • Contributions to your pension plan. Your future matters
  • Training opportunities to grow your skills and career
  • Health and wellness credit so you feel your best
  • Time off to volunteer and give back to your community
  • Interest groups, employee led…
    • Position Requirements
    10+ Years work experience
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