Leave of Absence Manager - University of North Carolina at Charlotte

At a glance
UNC Charlotte is hiring! Another Source is proud to partner with the University of North Carolina at Charlotte to recruit a Benefits Leave of Absence Manager—a leadership role overseeing leave and disability programs that support faculty and staff across campus.

This role manages two Benefits Consultants, serves as a strategic partner to the Benefits Director, and plays a key role in guiding employees through complex and sensitive leave situations—all while ensuring compliance and consistency. The position offers a hybrid schedule (remote 1 day/week after 90 days) and the stability of a respected UNC System institution.

Location and status
Charlotte, NC | Hybrid
Full-time, permanent
Salary: $75,321–$80,000

Benefits Leave Of Absence Manager – Another Source is partnering with the University of North Carolina at Charlotte to recruit a Benefits Leave of Absence (LOA) Manager to join the Human Resources team. This role oversees the administration of leave and disability programs for University faculty and staff, ensuring compliance with federal, state, and institutional regulations while delivering consistent, high-quality employee support.

The Benefits LOA Manager leads daily leave operations, supervises a team of two Benefits Consultants, and serves as a strategic partner to the Benefits Director. This position plays a critical role in managing complex and sensitive leave scenarios, balancing regulatory compliance with empathy and employee well-being.

• Leave of Absence Operations:
  Oversee daily LOA operations, including case management, employee consultation, processing, and communication
• Ensure consistent and compliant application of leave policies and procedures across the University
• Collaborate with Payroll, Employee Relations, Legal, Workers’ Compensation, and HR partners to resolve issues and advance initiatives
• Maintain the Kronos LOA module, ensuring data integrity and timely transaction processing
• Manage benefits billing for employees on leave and direct staff on required tracking and follow-up
• Administer benefits related to employee or dependent deaths, bereavement leave, and community service leave
• Monitor HR ticketing systems to ensure timely and accurate responses to LOA requests

• Partner with the Benefits Director on strategic initiatives, policy development, documentation, and process improvements
• Deliver training and presentations to employees and managers on leave and benefits programs
• Provide backup support to the Benefits Director as needed
• Offer guidance on complex benefit cases, interpreting policies and regulations with a solutions-focused approach

• Monitor federal, state, and University regulatory requirements, including FMLA and HIPAA compliance
• Manage assigned annual reporting requirements, including bereavement, parental, voluntary shared, and bonus leave reporting
• Support Annual Personal Leave Offer and Leave Attestation processes

• Recruit, supervise, and evaluate a team of two Benefits Consultants
• Establish performance goals, assign work, and monitor outcomes
• Provide coaching, training, and professional development
• Foster a collaborative, service-oriented team environment

• Participate in benefits- or HR-related projects and initiatives as assigned

• Bachelor’s degree in public administration, human resources, business administration, or related field, and 5+ years of professional work experience in benefits administration, including LOA and compliance, or equivalent combination of education and experience administering benefit programs may be considered.
• Strong knowledge of federal and state leave laws (i.e., FMLA).
• Exceptional communication, facilitation, and interpersonal skills.
• Proficiency in HRIS systems and advanced Excel skills, including vlookups, pivot tables, and data analysis.
• Prior direct supervision/management experience and proven ability to manage sensitive situations with discretion and professionalism.

• Proven leadership and project management skills.
• Ability to excel in a fast-paced, highly regulated environment with multiple stakeholders, working independently when needed.
• Public sector experience preferred.
• Strong problem-solving and time-management abilities.

• Full-time, permanent position
• Hybrid work schedule: eligible for remote work one day per week after 90 days of employment
• Salary range: $75,321 – $80,000

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Another Source partners with clients on a retained search basis and is committed to building inclusive candidate pools. Candidates are encouraged to apply even if they do not meet every listed qualification.

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