Lifecycle Specialist; Remote​/Hybrid

About Entelligence

Entelligence is a professional services organization that partners with leading technology companies to deliver complex projects and scalable solutions. Since 1997, Entelligence has supported clients by providing skilled talent, operational excellence, and reliable technology services. We are a values‑driven organization and a Great Place to Work® Certified company.

Position Summary:

The Lifecycle Specialist owns the execution of employee and consultant lifecycle processes from onboarding through offboarding. This role delivers a high‑quality end‑to‑end onboarding experience, ensures lifecycle changes, documentation, work orders, and timecard processes are completed accurately and on time, and creates a seamless experience for team members and consultants.

• Own employee and consultant lifecycle changes including hires, promotions, transfers, role changes, and separations.
• Own the full onboarding experience from prestart through ramp up, coordinating systems, documentation, communication, and cross‑functional handoffs for new hires and consultants.
• Own offboarding processes end‑to‑end, including system updates, documentation, coordination with internal teams, and exit communications.
• Prepare and distribute lifecycle change communications to internal stakeholders.
• Maintain accurate personnel records and ensure lifecycle updates are reflected in Paylocity and related systems.
• Create, update, and track work orders related to lifecycle changes, project assignments, and role updates, partnering with internal teams to align with approved changes and timelines.
• Own timecard setup, maintenance, and accuracy for consultants and applicable team members; monitor submissions, follow up on missing or incorrect timecards, and elevate issues as needed.
• Ensure lifecycle and onboarding processes are followed consistently, accurately, and in compliance with company standards.
• Support additional People Operations requests and projects as needed, helping ensure the team remains responsive and effective during periods of change.

• Strong attention to detail and ownership mindset.
• Ability to manage multiple workflows across onboarding, lifecycle, and operations.
• Clear written and verbal communication.
• Comfort working with HRIS and timekeeping systems.
• Ability to partner cross‑functionally with People Ops, Finance, IT, and delivery teams.

• Onboarding experiences are consistent, timely, and positive for all hires and consultants.
• Lifecycle changes are processed accurately and without rework.
• Work orders and timecards are complete and on time.
• Offboarding is handled smoothly and professionally.
• Employee and consultant records are clean, current, and audit ready.

• Three or more years of hands‑on IT support experience in an internal IT or managed services environment.
• Strong experience administering Microsoft 365, Microsoft Entra  (Azure AD), Microsoft Intune, and endpoint devices.
• Experience supporting Windows 10 and 11, macOS, IT ticketing systems, and employee onboarding and offboarding.
• Working knowledge of One Login, Slack, SharePoint Online, and backup solutions.

• Experience supporting professional services, consulting, or staffing organizations.
• Familiarity with security best practices including MFA, least privilege, and endpoint compliance.
• Experience supporting remote or distributed work forces and documentation‑driven environments.

• Strong written and verbal communication skills with a professional, customer‑focused approach.
• Ability to work independently, prioritize competing requests, and remain calm under pressure.
• High attention to detail, strong security awareness, and sound judgment in support scenarios.

• Stable, values‑driven organization with long‑term growth.
• Opportunity to support modern tools in a distributed workforce.
• Collaborative environment with clear expectations and accountability.