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Benefits Administrator

Remote / Online - Candidates ideally in
West Jordan, Salt Lake County, Utah, 84088, USA
Listing for: Mountain America Credit Union
Full Time, Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • HR/Recruitment
    Employee Relations
  • Administrative/Clerical
    Employee Relations, Data Entry
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Benefits Administrator page is loaded## Benefits Administrator locations:
West Jordan, UTtime type:
Full time posted on:
Posted Todayjob requisition :
R19145#
** Please reference the schedule and minimum qualifications listed below before applying.
** If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at  option 1 or email  and every reasonable effort will be made to accommodate your needs in a timely manner.#
** Job Summary
** Under limited supervision, supports the administration and maintenance of benefit and wellness programs. The position requires strong attention to detail, organizational skills, and the ability to provide excellent customer service to team members.#
** Job Description
**** LOCATION
* * Hybrid Schedule; in-office and remote work
** SCHEDULE
* * Full-Time To be effective, an individual must be able to perform each job duty successfully.
* Supports the administration and maintenance of company-sponsored benefit programs, such as health insurance, life insurance, disability, retirement, and wellness initiatives. Performs basic to moderately complex responsibilities with limited supervision under general guidelines and direction. Ensures accurate processing of enrollments, changes, and terminations, coordinating with vendors and insurance providers as necessary. Reviews and responds to incoming mail, including completing required forms.
* Provides administrative support of wellness program initiatives by coordinating activities such as health screenings, volunteer events, and fitness events. Communicates updates and events to team members and assists with scheduling and logistics to ensure successful implementation and participation. Works closely with vendors and internal stakeholders to promote engagement and address team member questions regarding wellness offerings.
* Facilitates and participates in new hire orientation sessions and annual open enrollment communications to explain available team member benefits. Provides clear and accurate information about medical, dental, vision, retirement, and other benefit options, ensuring new team members understand their choices and enrollment procedures. Answers questions and directs team members to additional resources as needed.
* Collects, verifies, and organizes monthly payroll data related to team member benefits, such as deductions, enrollments, and changes. Generates detailed monthly benefits reports and billing statements, ensuring accuracy and compliance with credit union policies.
* Oversees and approves benefits-related workflows within the HR Information System (HRIS), such as enrollment and changes. Provides guidance and support to team members, ensuring all required documentation is complete and accurate before processing. Follows up with team members or colleagues when documentation is missing or incomplete.
* Serves as a primary contact for team members inquiries regarding benefits and wellness programs via service ticketing system, phone, Teams messages, etc. Educates team members about their benefit plans, eligibility requirements, and claims procedures. Assists team members in understanding plan details and helps them complete necessary forms or resolve issues.
* Supports compliance with federal, state, and local regulations (e.g., ERISA, ACA, COBRA).
* Takes on other related tasks and projects as requested by management, which may include assisting with communications, updating benefits documentation, supporting open enrollment logistics, or helping with compliance audits.
** KNOWLEDGE, SKILLS, and ABILITIES
** The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
** Experience
* * Minimum of one year of HR experience. Benefits administration experience preferred.
** Education
* ** Associate’s degree is required. An additional two years of progressive professional experience may be substituted in lieu of a degree.
* Bachelor’s degree is preferred.
**…
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