Senior Analyst, Bereavement; Remote

Why consider this job opportunity:

• Salary range of $68,900 - $131,100
• Robust total rewards package including healthcare, wellness, retirement, and work/life benefits
• Opportunities for career development and recognition programs
• Flexible work schedules and remote work options available
• Supportive work environment with a focus on employee well-being
• Chance to contribute to meaningful processes that support employees and their families during difficult times

• Manage bereavement-related cases within the case management system, ensuring confidentiality and compliance
• Serve as the primary point of contact for employee bereavement cases, providing guidance to families and HR stakeholders
• Collaborate with vendors and internal teams to resolve complex bereavement-related issues
• Identify opportunities for process improvements and enhancements to employee experience
• Provide superior customer service with timely resolution to internal and external customers

• Bachelor’s Degree (or equivalent experience) in Human Resources, Business Administration, or a related field
• Minimum two years of professional experience in HR, benefits, case management, or employee support roles
• Strong analytical skills and attention to detail
• Excellent interpersonal communication and customer service skills
• Ability to balance empathy with sound judgment and policy adherence

• Experience managing cross-functional projects or programs
• Knowledge of employee benefits or applicable laws in an HR environment
• Strong presentation skills and ability to influence at all levels
• Professional certifications in benefits, project management, or Six Sigma
• Proficiency in Excel, including pivot tables and macros

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