Manager, Human Resources; Quebec HR Claims

Exert strong leadership and influence at various levels of the organization.

Make decisions related to hiring, performance management, career development and promotion, departure management, and support for organizational development.

Apply your knowledge of HR best practices to guide decision-making.

Supervise, evaluate, and develop a team of human resources professionals and contribute to maintaining and improving employee engagement, both in human resources and for the organization.

Collaborate with different stakeholders to ensure the follow-up of objectives and monitor trends to develop human resources strategies that will promote the achievement of business results.

Monitor HR indicators within their area of responsibility. Collaborate with other managers and HR employees to design, implement, and improve core HR functions and programs. Stay current on industry and HR trends and make appropriate recommendations.

Provide advice on performance management of business units under their responsibility to identify and manage employees whose performance is outstanding or insufficient, in partnership with internal and external experts. Develop a problem resolution strategy for employee complaints and serious employee relations issues as needed.

Ensure compliance with HR policies, procedures, and programs. Recommend changes based on identified internal trends and competitive benchmarking analysis. Act as the company expert in employee relations and compliance.

Collaborate with the recruitment team on recruitment strategies for business units under their responsibility.

Actively contribute to all special projects as needed.

The position may require occasional travel.

Bachelor degree with a Human Resources specialization or a combination of education and work experience

CHRP and/or CHRL designation completed or in progress

At least 10 years of experience in HR roles with increasing responsibilities, including at least 7 years of experience as an HR generalist.

Team management experience of HR professionnals.

Experience and interest in labor relations.

Demonstrated strong leadership and coaching skills.

Results- and solutions-oriented.

Ability to influence others with convincing discourse and concise, precise, and clear writing; essential for success.

Strong analytical skills, attention to detail, and high accuracy.

Bilingualism is required (French - English). Need to interact regularly with colleagues across the country.

No Canadian work experience required however must be eligible to work in Canada

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.