HR Advisor

Position

HR Advisor, Hybrid Working

Head Office (SA31 2NF
), occasional travel to services across South Wales; hybrid work option part week from home.

Full-time, 40 hours per week. Base salary £30,000 Per Annum.

We are seeking an experienced and proactive HR Advisor. Due to organisational growth, we are looking for an additional HR Advisor to join our busy department. Based at our Head Office, this is a hybrid working role with the option of part week home working. You will join a supportive team and there will be opportunities for future professional development for the right candidate.

• CIPD Level 5 (preferred).
• OR minimum 2 years experience in a similar HR role.

• Minimum 2 years experience in Human Resources (required).
• Social care sector experience is an advantage.
• CIPD Level 5 essential if limited experience.

• Familiarity with SCW, CIW regulations, and safeguarding (training provided if needed).

• Act as the first point of contact for HR queries, particularly around employee relations, absence, and retention.
• Advise and support managers through disciplinary, grievance, performance, and capability processes.
• Provide real time support during formal meetings and hearings.
• Work closely with the Recruitment & Onboarding Team to enhance the candidate experience.
• Maintain accurate HR records in line with GDPR and sector regulations.
• Collaborate with Operations and the Wellbeing Manager to drive engagement and workforce planning.
• Assist in reviewing and developing HR policies to ensure legal and sector compliance.
• Prepare clear, insightful HR reports for the Head of Human Resources.
• Guide managers on absence management, including Occupational Health referrals.
• Support line manager with performance management processes.

• Strong generalist HR experience, ideally in a fast-paced environment.
• Solid understanding of UK employment law and HR best practice.
• Confident advising managers on employee relations matters.
• Excellent communication and interpersonal skills.
• Proactive, organised, and able to manage a varied workload.
• Familiarity with SCW, CIW regulations, and safeguarding (training provided if needed).

• £500 Refer a Friend bonus.
• DBS checks paid.
• Social Care Wales registration fee covered.
• Employee health and wellbeing programme – Simply Health.
• Comprehensive training and career development.
• 33 days annual leave (including bank holidays).
• Performance and attendance-related bonus.
• On-site parking.

At M&D Care, people are at the heart of everything we do. As an HR Advisor, you will join a forward-thinking People & Culture team committed to wellbeing, development, and creating a positive working environment. This is an exciting opportunity to grow your HR expertise within a fast-paced, purpose-driven organisation. You will play a key role in shaping a compassionate, professional, and effective workplace across South and West Wales.

With strong peer support and the autonomy to manage your own workload, you will be empowered to make a meaningful impact every day.

You will be based at our brand-new Carmarthen office, easily commutable from Swansea, and part of a collaborative HR team where knowledge is shared and career growth is encouraged.

At M&D Care, we are committed to inclusion, continuous improvement, and supporting our staff to thrive. We welcome all to apply. If you are ready to make a meaningful impact, we look forward to hearing from you.