Specialist HRIS

Road Scholar is the nonprofit world leader in educational travel for older adults. Our mission is to inspire adults to learn, discover, and travel. With thousands of programs across the globe—including in‑person, online, and on the water—we believe curiosity is the key to a well‑lived life.

At Road Scholar, we are committed to fostering a culture of inclusivity and belonging. We believe that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve.

In addition, we are dedicated to being an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations.

About the role...

The Specialist, Benefits & HRIS position will manage benefits administration for the organization and provide support for HRIS systems. This role involves advising employees on their benefits and assisting with any related issues. The Specialist will handle benefits and HRIS related projects, maintain the Road Scholar HRIS (UKGPro) and other databases, and generate compliance and ad‑hoc reports as needed. Additionally, they will conduct audits and analyze HR data to provide actionable insights for potential changes.

The Specialist will report to the Manager, Systems & Operations, Human Resources.

Road Scholar offers a remote‑first work environment. The compensation range for this exempt level salaried position is $59,000 - $70,000 based on experience.

In this role, you will...

• Manage the full lifecycle of employee benefits, including enrollment, changes, terminations, and COBRA administration.
• Process benefits claims, resolve employee inquiries regarding coverage and eligibility.
• Be responsible for successful transmittal of carrier files, validate changes and withholds and correct discrepancies accordingly.
• Reconcile, approve and submit vendor billing statements to Finance for payment.
• Execute benefit plan compliance activities in accordance with federal and state regulations.
• Assist with open enrollment periods, including communication, deadlines, and data entry.

Employee Support and Communication:

• Provide expert advice to employees on benefit options, including plan details, eligibility, and enrollment procedures.
• Assist with benefit communication materials, including presentations, webinars, employee blogs, etc.
• Maintain benefit information up to date including summaries of plan descriptions and other material in the intranet and other communication channels.

Compliance and Reporting:

• Maintain accurate employee benefit records in all the systems and ensure compliance with all applicable laws and regulations.
• Prepare required benefit reports for internal and external stakeholders, including regulatory filings such as EEO-1C, ACA, file 5500, retirement, etc.
• Monitor and address any benefit related audit findings.
• Prepare standard and ad hoc benefits reports on demand for all our internal and external customers.

HRIS Support:

• Serve as point of contact for HR system inquiries including employment transactions and self‑service tools.
• Provide technical troubleshooting and issue remediation on user accounts.
• Work closely with payroll to generate bi‑Weekly Payroll audit for all employment transactions from the main HRIS system.

Other Duties:

• Perform other special projects as assigned to support the ongoing improvement and compliance efforts within the Human Resources department.

We're seeking...

• Bachelor's degree preferred, or equivalent Benefits and HRIS work experience.
• 3-5 years in Benefit Administration, with HRIS systems experience. UKG Pro highly preferred.
• Working knowledge of federal and state regulations related to employee benefits.
• Skilled in recordkeeping, enjoys working with data; advanced level in Excel.
• Demonstrated ability to complete work independently with careful attention to detail and exceptional accuracy.
• Strong problem‑solving skills and the ability to think logically when working with data and making decisions.
• Effective oral and written communication skills coupled able to build relationships at all…