Leave Specialist

Position: Benefits and Leave Specialist
## Benefits and Leave Specialist
**** This role is a hybrid position
**** Some roles require an office while others may be done remotely. This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Boston, Goleta, or Seattle offices.

The Benefits & Leave Specialist supports global benefits and leave programs that keep Sonos employees healthy, informed, and supported. This is a hands-on role for someone who enjoys being deeply involved in the work and takes pride in problem-solving and operational excellence, knowing when to escalate or move things forward with confidence. As part of a small, high-performing team that values trust, ownership, and expertise, you’ll play a key role in helping ensure our programs run smoothly and consistently, balancing empathy and compliance to create a positive employee experience.
**** What You’ll Do
***** Administer our leave of absence program in the United States with the help of our third-party leave vendor, while also handling a small number of leaves in Canada and Australia internally.
* Partner with internal and external stakeholders to facilitate leaves, accommodations, and the return-to-work process, delivering a seamless employee experience while ensuring accuracy and compliance.
* Serve as a primary point of contact for employee benefits and leave inquiries, providing accurate, timely, and empathetic support that balances a positive employee experience with policy compliance.
* Validate and maintain benefits and leave data across Workday, vendor portals, invoices, and internal systems, identifying and correcting discrepancies.
* Support and manage ongoing operational tasks and projects, including open enrollment, life events, audits, vendor transitions, and data reconciliations, with a focus on accuracy, documentation, and continuous process improvement.
* Use Jira, Confluence, and Google Workspace to manage employee inquiries and case workflows, maintain documentation, and communicate effectively with employees and other stakeholders.
* Build and maintain tools, resources, and processes that improve accuracy, efficiency, and scalability.
* Contribute to global benefits initiatives by supporting and refining processes and upholding Sonos’ standards for data integrity, compliance, and the employee experience.
**** What You’ll Need
***** Basic Qualifications
** Bachelor’s degree in Human Resource Management, Business Administration, or a related field, and 2+ years of experience administering US leave and benefits programs. Candidates without a degree will be considered with relevant experience.
* Demonstrated experience administering complex benefits and leave processes accurately and independently.
* Experience working with benefits and leave data, enrollment and invoice audits, and system integrations.
* Proficient in Excel or Google Sheets for use in day-to-day work, audits, and in building repeatable process tools, templates or reports.
* Experience using Workday, Jira, Confluence, and Google Workspace (or similar collaboration tools) to manage employee data, workflows, and documentation.
* Strong understanding of US federal and multi-state leave and benefits regulations (FMLA, ADA, ERISA, etc.), with the ability to interpret and apply policy accurately and consistently.
* Ability to communicate complex information clearly and empathetically, adapting tone and detail to the audience and situation.
* Highly organized, dependable, and able to maintain accuracy under deadlines and shifting priorities.
* Familiarity with privacy and data security practices related to HR and benefits data.
* Ability to handle sensitive information with discretion and maintain strict confidentiality.
*** Preferred Qualifications
**** PHR, GPHR, and/or CLMS certification.
* Experience supporting global benefits and leave programs.
* Demonstrated ability to analyze and interpret data, identify process improvement opportunities, and implement scalable operational solutions.
* Strong interpersonal and collaboration skills with the ability to exercise sound judgment and discretion in…