Deputy Director, Human Resources; Deputy Director, Operations

Deputy Director, Human Resources (Deputy Director, Operations)

Join to apply for the Deputy Director, Human Resources (Deputy Director, Operations) role at NYC Health + Hospitals

This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long‑term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality health services without exception. Every employee takes a person‑centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

• Provides oversight of the off‑boarding tasks that supports employee’s separation processing
• Oversees the timely completion of all required documents for retirement processes and ensures retirees are aware of their benefits.
• Supervises the CO HR Performance Manager who assists employees and managers with completing performance reviews and troubleshooting as necessary.
• Monitors workforce planning approval processes and reviews job postings for accuracy prior to opening each position.
• Communicates with department directors and hiring managers to advise on the vacancy approval process, staffing needs, and provide regular updates on hiring pipelines.
• Ensures the vacancy pipeline and hiring metrics are current.
• Supports the implementation of the Workforce Action Planning System (WAPS), including go‑live readiness, training, and elbow support to HR superusers at the facility as needed
• Manages the Central Office HR onboarding and operations team and is responsible for all aspects of Onboarding and ensuring standard processes are followed.
• Oversees onboarding of Central Office volunteers, interns, and other contingent staff, ensuring all procedures follow system policies.
• Oversees the reviews of candidate qualifications to ensure experience and education match corporate standards.
• Confirms offered compensation is compliant with corporate salary policy and necessary approvals are in place.
• Responsible for onboarding team’s accurate and timely offer process, including all contact with candidates, scheduling OHS/fingerprinting, extending preliminary offers, reviewing onboarding documents, and granting clearance to start.
• Along with the Onboarding Manager, monitors the review of onboarding packages to ensure completion of all required tasks prior to sending the final offer letter.
• Ensures onboarding teams regularly meet hiring managers to advise on the onboarding process, determine priority hires, and discuss best hiring practices.
• Oversees enrollment of new hires into System New Employee orientation and audits the creation of new employee hire screens.
• Answers HR‑related tasks and questions for potential hires concerning offers, payroll, benefits, time & leave, and compliance topics.
• Responsible for the timely review and entry of all HR action requests into the approval system (WAPS).
• Reviews Functional Job Description s (FJD) for classification and compensation alignment, and reviews Wage & Salary matters.
• Ensures all requested employment transactions (promotions, salary adjustments, data changes, etc.) are compliant with policy.
• Oversees the standard process for employment actions in People Soft (promotions, salary adjustments, transfers, data changes, etc.) and sends corresponding notification letters.
• Ensures the maintenance and update of information in People Soft.
• Monitors action approvals and ensures timely processing and notifications.
• Oversees the review and processing of pending People Soft self‑service actions.
• Reviews…