Manager - Talent Partnership

Zenoti is a fast-growing vertical SaaS company providing an all-in-one, cloud-based software solution for the beauty and wellness industry. Our platform enables online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti works with clients to streamline operations, reduce costs, and improve customer retention and spend. We power more than 30,000 salons, spas, medspas and fitness studios in over 50 countries, including global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, Core Power Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by Geek Wire, raising an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500. We are also recognized as a Great Place to Work Certified

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Zenoti is a fast-growing vertical SaaS company driven by innovation, customer obsession, and a people-first mindset. The beauty, wellness, and fitness industries we operate in are our first love. With a global footprint and a culture of collaboration and impact, we’re building solutions that power growth for our clients—and careers for our teams.

We’re looking for a dynamic and experienced HR Generalist at the Manager level to support our teams in the US, Canada, and Costa Rica
. This role, based in Bellevue (A Work-from-Office opportunity), will shape employee experiences, support people leaders, and enable our culture of performance, inclusion, and well-being. You’ll be the go-to People partner for employees and managers in these regions — proactive, solutions-focused, and deeply human in your approach.

• Serve as a trusted HR partner to leaders and employees across the US, Canada, and Costa Rica
• Drive employee engagement, development, and retention through proactive interventions
• Coach managers on org health, team dynamics, performance, and talent development
• Partner with global HR COEs to align on local needs
• Ensure compliance with employment laws and practices across supported geographies
• Guide Talent Operations on local requirements
• Manage onboarding, internal moves, and exits with care and consistency
• Lead or support local policy development and implementation
• Manage employee relations cases with fairness, discretion, and empathy
• Support or lead people programs such as performance management, recognition, DEI, well-being, and culture-building initiatives
• Partner with Finance and Talent Operations on workforce planning, reporting, and compensation reviews
• Analyze engagement and retention data to identify themes and actions

• A strong HR generalist with a mix of strategic thinking and hands-on execution
• Comfortable operating in a fast-paced, high-growth environment
• Known for your ability to build trust, navigate ambiguity, and get things done
• Emotionally intelligent, culturally aware, and driven by impact

• 8–12 years of progressive HR experience, preferably in tech or SaaS environments
• Solid knowledge of US employment law; experience supporting Canada and/or Costa Rica is a plus
• Demonstrated success in employee relations, performance management, and manager coaching
• Excellent communication and relationship-building skills
• Bachelor’s degree in Human Resources or related field; HR certifications (e.g., SHRM-CP/SCP) are a plus

• A purpose-driven culture that values openness, growth, and belonging
• Attractive compensation and equity
• Comprehensive benefits package including health, wellness, and generous time-off
• A chance to shape how we build a great place to work across the Americas

Zenoti Pay Range: $100,000 USD - $120,000 USD

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Other

Industries:
Software Development

Ready to Apply? If you’re passionate about people and want to help shape a high-impact HR function at a company that’s scaling fast and staying human, we’d love to hear from you!