Host Service & Reception; m​/f​/d

Position: Host Service & Reception (m/f/d)
At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine, you think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Giulia.

Ciao Ragazz
* from Rome with love. In an increasingly digital lifestyle, where you don't know who is listening and why, our Ruby Giulia with her 164 rooms will whisk you away to a 1970s vintage spy thriller. Her glamorous roof terrace is the perfect hideout from the digital world, where you can simply enjoy yourself. Located on the "Via nazionale" she's between the main station and the "Form Romana", Rome's ancient heart.

Shops, cafés, the major sights and Rome's beautiful historic city centre are all within walking distance.

We are a fast-growing hospitality group with existing hotels and work spaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story
Trust us, you won't get bored, as you:

are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink

support our guests with the self-check-in process and take on additional front desk responsibilities

prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service

lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills

roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards

share your insider tips with our guests, pointing them to the best hotspots in the city

We've been waiting for you, since you have/are:

ideally gained some experience in the hotel industry, don't worry if you don't know what "mise-en-place" means yet

flexible and ready to work in shifts

counting reliability, multitasking and your willingness to learn among your strengths

empathetic with others and love sharing your enthusiasm with those around you

a great sense of humour, enjoy working in a team, and love interacting with our guests

speaking fluent Italian and English

What's in for you? That's how we groove:
Ruby, Ruby, Ruby

your style, your smile, your ideas - bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?

better together - at work, during team events or just because it's Monday

'Cause I'm having a good time

less work, same money - for us, full-time means 35 hours and every hour counts

no more excuses - we support your sports program

LEGEND…wait for it…DARY staff rates - for you and your travel buddy

Money, Money, Money

sip, snack, repeat - with your Ruby F&B Credit

no matter how you get to work - a mobility allowance comes on top

take it to the next level - secure yourself some extra cash through profit-sharing, talent scouting and positive reviews

Ain't no mountain high enough

level up your game - with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does

innovation is part of our DNA - Lean Luxury, paperless, cashless, … you name it

Where have you been so long? Whether you're a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there's a place for you 're always looking for friendly faces and passionate team players.
Not perfect CVs, but great personalities, who'll help us create hotels and work spaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that…

…you can love whoever you want

…you should decide for yourself whether and with which pronouns you would like to be addressed

…you can be proud of your heritage and culture

…you don't have to justify your religion or world view

…you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms

Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here:

Get to know our People & Culture Team
Any questions about our pitch? Then contact us at  or
Your Ruby Recruitment Team

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