Room Dining Manager

Ready to take the lead in creating unforgettable in-room dining moments? At The Celtic Collection, we're looking for a passionate and dynamic In Room Dining Manager to oversee our renowned Room Service operation, delivering five-star hospitality straight to our guests' doors.

• Lead, motivate and develop a dedicated team to deliver warm, courteous and flawless service.
• Oversee daily operations including scheduling, stock management, minibar processes, training, and guest correspondence.
• Drive revenue through thoughtful upselling and attention to detail.
• Maintain exceptional food safety, hygiene and presentation standards.
• Collaborate with kitchen, restaurant and hotel teams to ensure seamless communication and guest satisfaction.
• Take an active role in innovation - from menu ideas to service enhancements.
• Uphold and promote The Celtic Collection's Purpose, Vision and Values in everything you do.

• 4+ years' experience in a food and beverage service environment, including hotel experience (essential).
• 2+ years' supervisory experience managing and developing people.
• Strong food, beverage and wine knowledge.
• Excellent communication skills, immaculate presentation and unwavering attention to detail.
• Experience with POS systems, cash handling and stock control.
• A guest-centred attitude and the ability to thrive in a high-volume, high-expectation environment.
• Relevant qualifications (NVQs, Food Hygiene, WSET etc.) are welcome and valued.

• Discounts on food, beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

• I am equipped, trained and supported to do the very best job I can.
• I am proud to be part of The Celtic Collection - and I would recommend it to others.
• I work in an inclusive, friendly, positive and collaborative environment.
• I am encouraged to learn, grow and develop - and to try new things in my role.
• I am thanked and recognised for my work, and my ideas and views are genuinely valued.
• I am crystal clear about our ambitions, and I know how I can contribute to them every day.
• This is a place where your potential is nurtured, your hard work is celebrated, and your future in hospitality can truly flourish.

If you're passionate about delivering luxury hospitality and excited to inspire a team that always goes the extra mile, we'd love to hear from you.

Apply today and bring your talent to The Celtic Collection.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.

In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.