Night Manager​/Manager Duty

Hyatt Studios Jacksonville – Opening April 2026!

Be part of our pre-opening team as we prepare to welcome our first guests! Hyatt Studios Jacksonville is now hiring
Night Auditors
to join our founding team.

These first shift positions are available 7 days a week (weekend availability required). Competitive pay and we proudly offer the option to get paid
daily through Daily Pay
.

Apply today to receive job fair dates, times, and interview information.

Start your journey with us from day one — we can’t wait to meet you!

The Night Manager is the Manager on Duty during overnight shift hours focusing on all hotel operations. Assists the General Manager and Assistant General Manager in all aspects of the hotel including but not limited to operations, planning, guest assistance, and staffing in accordance with hotel policies and procedures. Provides leadership and support to all members of the hotel and enforces Brand standards in all areas supervised.

The Company associates have access to guestrooms and property, therefore, character traits of honesty and trustworthiness are essential to this position. Associates must pass the appropriate security clearance, per company policy.

• One Year experience supervising (at least) eight associates.

Must be able to perform major life activities:
Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear
• Must be able to speak and read English, the ability to communicate in another language may be helpful.
• Must display professionalism, honest and trustworthiness at all times.

Knowledge in:

• Supervisory skills: interviewing, hiring, training, coaching, documenting, motivating.
• Property Management Systems
• Accounting practices as delegated
• All functions, procedures and policies of departments supervised.
• Area shopping, dining, entertainment and travel directions to assist guest inquiries.
• Daily hotel operations check daily events, bulletin boards and be up to date on changes, new procedures and events.
• Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

Skills:

• Train and develop associates through meetings, logs, etc.
• Monitor and document associates for both positive and negative feedback.
• Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
• Analyze work for accuracy of self and others.

Abilities:

• Multi task, remain associate and guest service centric.
• Effectively communicate with guests, department heads, associates and home office support staff.
• Solve guest issues with professionalism maintain hospitable attitude.

• Manage and monitor activities of all employees in the hotel making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching training and correcting where needed.
• Maintain a professional and high quality service oriented environment at all times.
• Act as manager on duty for the hotel in the absence of the general manager and assistant general manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
• Manage the night shift in the hotel ensuring all employees perform the tasks assigned to them.
• Inform all overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
• Must actively participate in the decision making process on guest relocation process. This effort must be coordinated with the Front Office Supervisor or Assistant General Manager prior to shift start.
• Ensure the accurate completion of the daily night audit in a timely fashion. Must be able to perform the full night audit if needed.
• Work Closely with the housekeeping…