General Manager

General Manager

We are looking for a dynamic General Manager to lead our dedicated team at the Hilton Garden Inn in Oxford, Alabama.

Our General Managers hold one of the most important roles at the hotel. They are the hotel’s leader, motivate managers, inspire employees, engage with guests, and run an efficient and profitable business delivering a superior guest experience.

• Handle daily operations and oversee all hotel areas including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Market the hotel’s quality product and services with the goal of exceeding guests’ expectations.
• Provide sales leadership and implement plans to achieve profitability goals.
• Recruit, hire, train, and retain top talent to deliver a WOW experience to all guests.
• Supervise hotel employees and mentor and motivate them to ensure service excellence.
• Assist guests promptly and satisfactorily as quickly and awesomely as possible.
• Work with departments to achieve budgets and build strong working relationships.
• Motivate and ensure cleanliness and safety of the hotel.
• Create the hotel’s annual budget and track performance throughout the year.
• Produce and effectively explain monthly financial reports.
• Deliver strong financial performance while maintaining guest relations.
• Collaborate and learn with other ZMC Hotels General Managers.

• 401(k) plan
• Bonus based on performance (monthly bonus program)
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off (PTO) after only 60 days of employment
• Employee discounts, including discounted hotel rooms
• Employee discounts and career development support

This position provides a remote work arrangement.