SUPV, FOH LEAD

Front of House Lead Supervisor

Monitors the food service operation to ensure production of top‑quality products and service.

• Hold team accountable to steps of service to deliver great guest service.
• Ensure that team members consistently deliver heartfelt hospitality to every guest, every time.
• Ensure team members have the tools necessary to complete their jobs.
• Ensure show quality standards are maintained at all times.
• Build and maintain strong relationships with clients, guests, subcontractors, not‑for‑profits and Levy team members.
• Regularly obtain feedback from clients and guests to improve operations.
• Support and communicate Levy initiatives.
• Ensure execution of all menus in accordance with Levy standards.
• Act as a liaison with the team, including partner’s operational team, Levy team and other areas as needed to ensure efficient operational performance.
• Ensure proper execution of preventive maintenance schedule as set forth by Director of Operations.
• Ensure that daily walkthroughs are being conducted in both FOH and BOH for every event.
• Ensure that all security, safety and sanitation standards are achieved.
• Provide operational planning to ensure adequate products and equipment are ordered for anticipated business levels.
• Employ good safety and sanitation practices.
• Practice proper product control and handling of all inventory and equipment.
• Ensure team members adhere to Levy guidelines as stated in the team member training manual and employee handbook.
• Promote a cooperative work climate, maximizing productivity and morale.
• Display a positive attitude towards team members.

• Ability to lift and move up to 25 pounds.

• Instapay (early access to wages).
• High‑interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.
• Paid and/or unpaid time off benefits in accordance with applicable laws.
• Eligible for paid or unpaid time off benefits in Washington State, Maryland, or remote positions.

Levy Restaurants, a subsidiary of Compass Group USA, has been a leading presence in the Food, Beverage, and Retail industry for over 40 years across more than 200 venues nationwide.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.