Patient Service Coordinator- Urogynecology

Overview

Medical Group Practices – Clerical/Administrative Support. Req #: 71742. For a limited time, Maine Health is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current Maine Health employees are ineligible; former Maine Health employees are ineligible until greater than 6 months separation from employment.

Patient Service Coordinator – Urogynecology.

Location:

300 Professional Dr., Scarborough, ME. Department: MH Urogynecology.

The Patient Service Coordinator (PSC) manages complex scheduling for the practice and provides comprehensive administrative and office support for patients and providers. This role serves as a key point of contact for patients, helping coordinate appointments, referrals, and other services to ensure a seamless care experience. The PSC works collaboratively with clinical and administrative team members to support efficient clinic operations and deliver excellent patient service.

We are a team of caring, highly engaged professionals dedicated to improving urogynecologic care for patients across Maine. Our practice has recently moved into a beautiful new space, conveniently located just off Route 1 in Scarborough. We value collaboration, excellent patient care, and work-life balance, and we strive to create a supportive environment for both patients and staff.

• Monday–Friday 8-hour shifts
• Remote flexibility:
  Hybrid/remote work may be available after six months of employment once the team is fully staffed.

• Coordinate and manage complex patient scheduling for providers and specialty services
• Serve as a primary point of contact for patients regarding appointments, referrals, and general inquiries
• Facilitate communication between patients, providers, and other departments to ensure coordinated care
• Verify and update patient demographic and insurance information
• Process referrals, authorizations, and medical records as needed
• Maintain accurate documentation in the electronic health record system
• Provide administrative support to providers and the care team
• Ensure a welcoming and professional experience for patients and visitors

• Education:
  
  High school diploma or GED preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  Two years of administrative patient service experience.
• Additional Skills/Requirements
  
  Required:
  
  N/A
• Additional Skills/Requirements Preferred:
  Proficient computer skills.

Maine Health will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in . If you suspect fraudulent activity, please report it immediately to mhcareers.

With a career at any of the Maine Health locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact rebecca.rand