Regional Care Coordinator Hamilton

Overview

Our Care Coordinators connect people with the right support so they can live safely and independently at home.

Kowaimātou| Who are we
Access Community Health | Uru Ātea is a national leader in home-based healthcare and disability support, with more than 4,000 kaimahi providing care to over 40,000 people across Aotearoa. Our purpose is simple: A better day, every day.

He kōrerowhakamāramamōtēneitūranga| About the role
We’re looking for a proactive and organised Service Co-ordinator to join our regional team. In this fast-paced role, you’ll be the vital link between our clients and Support Workers—ensuring high‑quality, timely care so people can live safely and independently at home.

Hours: Monday–Friday, between 6.30am–6.30pm

Pay: $25.50 per hour + allowances (additional $0.45–$0.50 per hour based on criteria)

• Coordinate and adjust daily client rosters to ensure safe, timely care
• Match Support Workers to clients based on skills and availability
• Communicate clearly with clients, whānau, and Support Workers
• Respond to queries professionally and manage low‑level concerns
• Maintain accurate records and follow privacy and organisational procedures
• Escalate risks or safety issues to the Team Leader when required

• Strong communication and relationship-building skills
• Excellent organisation, time-management, and ability to stay calm under pressure
• Solutions-focused approach with solid problem-solving and critical-thinking skills
• Confident computer user (Microsoft Office and general PC skills)
• Experience in scheduling, coordination, customer service, or health preferred
• Knowledge of home-care, disability, health, or aged-care services is an advantage

• Ongoing training and development across all levels
• Staff discounts and wellbeing benefits through our Perks App
• Exclusive Spark mobile plan: endless data (40GB max speed + reduced), unlimited NZ/AU calls & texts, hotspot, voicemail for $24.15/month
• Be part of a team dedicated to supporting people to live well in their own homes and communities

Access Community Health | Uru Ātea’s mission is to create a better day, every day for thousands of people throughout Aotearoa, helping them live independently in their own homes and communities. Uru Ātea means “to enter space”—our promise to deliver services wherever our clients need us.