Scheduler Rep - Remote

Overview

Employer Industry: Healthcare Services

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• Salary up to $21.80 per hour
• Potential eligibility for a signing bonus for qualified new hires
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Generous paid time off policy, with a minimum of 12 days per year
• 401k with up to 6% employer match
• Opportunity to work within a supportive and collaborative healthcare environment

• Manage financial clearance processes by collecting and verifying patient demographic and financial data
• Complete pre-certification by obtaining necessary authorizations from insurers and verifying patient insurance
• Schedule outpatient appointments accurately and in a timely manner
• Provide callers with relevant information regarding their appointments and any inquiries they may have
• Assist team members and perform additional duties as required based on departmental needs

• High school diploma or GED required
• Minimum of 1-2 years of customer service experience
• Familiarity with call center environments and dual computer monitors
• Basic typing ability and working knowledge of a Windows-based computer environment
• Strong written and verbal communication skills

• Two years of college education or equivalent experience in a customer service-driven environment
• Previous telephone or call center experience
• Experience in pre-registration and/or scheduling
• 1-2 years of experience in healthcare customer service

Healthcare Services #Patient Experience #Customer Service #Career Growth #Competitive Benefits