Supervisor Pharmacy Programs

Job Summary

This position is responsible for supervising and overseeing day-to-day operations of the Stars Pharmacy Call Center involved in resolution of pharmacy issues (Claims, Coding, Pricing, Etc) and data management/reporting on Pharmacy Operations. Ensure issues are resolved in a timely and accurate manner while driving improvements in medication adherence. Work with internal departments and vendors to resolve issues and assist the management team in facilitating efficient and effective outbound call center operations.

• Bachelor Degree and 2 years business experience OR 6 years business experience including 2 years pharmacy operations experience.
• Leadership skills.
• Clear and concise written and verbal communication skills.
• Analytical and organizational skills and experience consistently meeting deadlines.
• PC proficiency including Word and Excel and database experience.

• 2+ years experience in a retail pharmacy, Pharmacy Benefit Management (PBM) or Health Plan setting - HIGHLY PREFERRED.
• Demonstrated leadership skills and the ability to develop, train, and coach less experienced team members.
• Ability to recognize differences in learning and comprehension with individual staff.
• Demonstrate the ability to communicate and motivate positively.

Sponsorship will not be provided for this role.

Hybrid:
Work in office 3 days a week; work from home 2 days a week.

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At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.

Learn more about our benefit offerings by visiting  .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

$61,500.00 - $

Exact compensation may vary based on skills, experience, and location.

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For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

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