Ancillary Billing Specialist; Remote New Home Office

Join Vital Caring – Where Your Passion Changes Lives!

Are you looking for a career where compassion meets purpose? At Vital Caring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members.

Founded in 2021, Vital Caring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

• Medical, Dental & Vision
• Pharmacy Benefits
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance
• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection
• Work-Life Balance & Perks
• Paid Time Off
• Pet Insurance
• Tuition & Continuing Education Reimbursement

This is a remote position eligible to those who reside in Alabama, Mississippi, Texas, Louisiana, Oklahoma, Kansas, Missouri, Arizona or Florida.

You will play an important part in ensuring timely, compliant, and accurate billing and reimbursement.

Key responsibilities include:

• Follow Vital Caring billing Standard Operating Procedures and regulatory billing guidelines
• Collaborate with your supervisor and the billing team to address payor and billing concerns
• Ensure documentation accuracy and submit claims in accordance with Medicare and other payor requirements
• Serve as a key liaison to Branch Directors and administrative staff to gather information needed for claims
• Meet individual productivity standards and maintain confidentiality of financial information
• Manage workflow tasks and documentation in our EMR system
• Upload payor communication documents and input billing Coordination Notes to support team communication
• Participate in learning and development to continue growing professionally
• Represent Vital Caring with integrity, positivity, and alignment to our mission
• Maintain compliance with federal, state, and ethical billing regulations
• Perform additional duties as assigned

• At least one year of office experience, preferably in healthcare or home health
• High school diploma or equivalent
• Ability to manage confidential information with professionalism
• Strong attention to detail and a proactive, solutions-oriented mindset
• Reliable transportation