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PALS Advisor: Patient & Liaison

Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listing for: NHS
Remote/Work from Home position
Listed on 2026-03-10
Job specializations:
  • Healthcare
    Health Communications
Job Description & How to Apply Below
Position: PALS Advisor: Patient Experience & Liaison
A healthcare trust in Birmingham is seeking a PALS Advisor to resolve patient queries and enhance their experience. The ideal candidate will have excellent communication skills and at least 3 years of experience in customer service. Responsibilities include assisting in resolving concerns and supporting the Complaints team. This role allows for occasional home working and requires the successful individual to work at both Women's and Children's sites.
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