Specialist-Document

Location

Training onsite at Gateway Plaza.

Monday–Friday

• 8:00 am – 4:30 pm, 8:30am to 5:00pm, OR 9:00 am – 5:30 pm

Candidates with DME experience authorizations and general insurance knowledge is highly preferred.

• Obtain departmental authorizations accurately and effectively.
• Request and track Certificates of Medical Necessity (CMNs).
• Communicate authorization status and insurance changes with the insurance and applicable teams.

• Strong time-management skills with the ability to stay current on all tasks.
• Willingness to support team members and assist with special projects.
• Willingness to participate process improvement initiatives.
• Team member should have the ability to manage workload and work independently within 3 months.
• Possess basic math skills to calculate orders.
• Understand insurance authorization requirements across various payors.

Team-oriented environment that encourages open communication and support.

Onboarding includes:

• At least two weeks of onsite training
• Continued virtual training until the team member can perform duties independently
• After successful completion of training, this position will transition to remote work.

• High School Diploma or GED required
• Experience with document imaging systems preferred
• Familiarity with Enterprise Resource Planning (ERP) systems is a plus