Pharmacy Claims Auditor CPhT

Through our dedicated associates, Conduent delivers mission‑critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Do you have a CPhT certification?
Would you like to audit pharmacy claims for accuracy?

Conduent Payment Integrity Solutions performs in‑depth pharmacy audits on behalf of our healthcare payer clients. As a Pharmacy Claims Auditor CPhT, you will examine a wide variety of pharmacy records against our client’s pharmacy claim data to ensure billed pharmacy claims are being accurately submitted. You will also be required to represent our clients and conduct "on‑site" pharmacy audits.

• Examining and interpreting pharmacy records against submitted claim data for potential discrepancies.
• Utilizing specific client instructions, federal and state regulations, and standards of practice to properly access pharmacy documentation.
• Researching board of pharmacy regulations, and state/federal laws as they relate to prescription requirements and pharmacy practices.
• Responding to pharmacy calls regarding audit results and dealing with clients periodically to report audit results.
• Conducting Onsite and Desktop and Credentialing Audits in a professional and respectful manner.
• Using prescription knowledge to review pharmacy submitted documentation against submitted claim data.
• Assessing and producing detailed descriptions of pharmacy operations and procedures.
• Making confirmation calls to pharmacies prior to audit date and personally handling audit reschedules.
• Performing other duties and responsibilities as assigned.

• Have National CPhT Certification through the Pharmacy Technician Certification Board (PTCB). Or be able to obtain one within the first few months.
• Have extensive "retail" pharmacy experience.
• Be living in commutable distance to the assigned territory (Chicago IL).
• Have valid driver's license and a reliable car to visit pharmacies for audits in the local geography.
• Be able to travel overnight/flight 1 week/month (25%).
• Be proficient with Windows and Microsoft Office.
• Be able to stand for long periods of time (Up to 8 hours).
• Be able to lift heavy boxes (about 20 lbs.) containing prescription records. (Most records are electronic.)

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions:

• Hybrid work:
  Will be working from home 25% of the month and will be working in the field doing audits at different pharmacy locations 75% of the month.

• Health & Welfare Benefits:
  Comprehensive plans tailored to your needs, effective from day one.
• Retirement Savings:
  Robust programs to help you secure your financial future.
• Employee Discounts:
  Access to a wide range of discounts on merchandise, services, travel, and more.
• Career Growth Opportunities:
  Paths for advancement within a global organization.
• Paid Training:
  Learn while you earn with award‑winning learning platforms.
• Paid Time Off:
  Competitive PTO packages to help you recharge.
• Great Work Environment:
  Join an award‑winning culture that values diversity and inclusion.

• Bring your authentic self to work every day.
• Grow and thrive both personally and professionally.
• Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.

With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future — for the company and for yourself.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits‑related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on…