Health Care Investigator DOH

Description

This position offers a hybrid work arrangement, combining remote work with occasional scheduled onsite work at our DOH facility in Spokane.

We are encouraging those located in southeastern Washington to apply to reduce travel requirements for those investigators residing in Spokane. However, you would be required to travel to the Spokane DOH duty station on an ad hoc basis and may incur travel costs.

Field work throughout Eastern Washington is required and is expected to comprise approximately 30% of work time.

Support the agency and division’s mission by providing timely and thorough investigations into allegations of misconduct of licensed healthcare professionals, practice reviews, and inspections of select regulated healthcare facilities. If you’re someone with strong analytical skills, attentive to detail, and work well independently or as part of a team, we invite you to join us at the Department of Health (DOH) as a Health Care Investigator 3 (HCI
3).

• Reviewing and interpreting applicable guidance, policies, rules, and statutes to determine scope of complaint as well as coordinating tactics of the investigation.
• Formulating and writing an investigative plan based on the allegations/complaint.
• Identifying and interviewing respondents, complainants, and witnesses on site, including homes, offices, health care facilities, and other establishments across the state.
• Preparing, organizing, and writing an investigative report for disciplinary authorities.
• Writing and serving subpoenas and notices of intent to subpoena to compel attendance of witnesses or the production of records and notifying individuals of pending subpoenas as required by law.
• Independently conducting practice and compliance reviews, inspecting regulated facilities and serving orders issued by disciplining authorities.
• Conducting multi‑unit and multi‑agency investigations regarding cross‑jurisdictional health care issues and complaints.

You’ll investigate the highest priority health profession complaints and provide technical support to persons requesting information regarding the healthcare professions. Participate in HSQA and OILS work groups regarding subject matter expertise and assist in development and review of agency rules, policies and procedures. Serve as a senior‑level investigator by providing assistance and direction to lower‑level healthcare investigators when directed by their supervisor.

There are multiple pathways to qualify for this position. You must meet one of the options provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

Option 1: Eight (8) years of experience as an investigator with a criminal justice or regulatory agency, or corporate entity, which must include three (3) or more years of field experience preparing evidence, interviewing witnesses, and respondents or suspects.

Option 2: Two (2) years of experience as a Health Care Investigator 2.

After a conditional offer of employment, a criminal history background check will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

This position conducts Uniform Disciplinary Act (UDA) investigations as required by RCW 18.130, and investigates reports of unprofessional conduct, as defined in RCW .

• Cultural Humility:
  Models and facilitates the integration of diverse perspectives through learning about and honoring different cultures.
• Equity and Inclusion:
  Removes barriers to resources and fosters a culture of equity, social justice, and belonging.
• People Impact Orientation:
  Strives for positive outcomes by understanding needs, adjusting efforts, and assessing results.
• Achievement Orientation:
  Consistently meets productivity and quality goals.
• Communication:
  Conveys information clearly, concisely, and respectfully to diverse audiences.
• Technic…