Clinical Denial Management Specialist III

Job Description - Clinical Denial Management Specialist III (927280)

Job Description

Clinical Denial Management Specialist III - ( 927280 )

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas‑Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on‑site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

The Revenue Cycle Department at UT Southwestern Medical Center has a new opportunity available for a Clinical Denial Management Specialist III. The successful candidate will work under moderate supervision to perform advanced level billing/denial responsibilities. The ideal applicant will have three (3) or more years of clinical follow‑up experience of complex minor and/or major surgical procedures. Preference given to applicants with experience in Surgical Oncology, Surgical Transplant, and Oral & Maxillofacial surgery.

Clinical follow‑up experience using EPIC is highly preferred. CPC certification is a plus.

• Work from home (WFH):
  This will be a 100% WFH position. Preference given to candidates who live within fifty (50) miles of the DFW area. WFH details shall be discussed as part of the interview process.
• Shift: 8‑hour semi‑flex shift, Monday through Friday. Shift details shall be discussed as part of the interview process.

• Collections – Review and resolve accounts promptly per department guidelines.
• Follow policies and guidelines regarding resolving invoices.
• Review documentation – to review, research coding denials for minor/major surgical procedures and any related to E&M, CPT, Diagnosis, or modifier.
• Call insurance to obtain status update, to resolve complex denial and regarding reimbursement discrepancies.
• Create and submit appeals based on payer guidelines, on coding denials.
• Review accuracy of payment to account, reconcile and make necessary adjustment as per EOB.
• Resolve the discrepancy between insurance and billing.
• Provide feedback on denial trends to leadership.
• Perform other duties as assigned by leadership.

• PPO medical plan, available day one at no cost for full‑time employee‑only coverage
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

• Education
  High School Diploma or equivalent
• Experience
  3 years medical billing or collections experience. Must demonstrate the ability to work clinical denials for complex E&M services, diagnostic studies, and/or minor surgical procedures and must demonstrate a strong knowledge of medical claims recovery and/or collections rules and regulations.

• Education
  Coding certifications (CPC, CPMA, CMC, ART, RRA, RHIA, RHIT, CCS, CCA) and/or degrees (associate level, bachelor level, master level) are preferred and may be considered in lieu of experience.
• Licenses and Certifications
  (CPC) CERT PROFESSIONAL CODER Upon Hire or (CPMA) Cert Prof Medical Auditor Upon Hire or (CMC) CERT MEDICAL CODER Upon Hire or (ART) ASSOC RECORDS ADMIN Upon Hire or (RRA) REGISTERED RECORDS ADMIN Upon Hire or (RHIA) REGD HEALTH INFO ADMINIST Upon Hire or (RHIT) REGD HEALTH INFO TECHNOLO Upon Hire or (CCS) CERT CODING SPECIALIST Upon Hire or (CCA) Cert Coding Associate Upon Hire

• Review, research and resolve coding denials for complex diagnostic studies, endoscopic, interventional and/or major surgical procedures.
• Contact payers via website, phone and/or correspondence regarding reimbursement of claims denied for coding related reasons.
• Interpret…