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Care Management Support Assistant

Remote / Online - Candidates ideally in
Wisconsin, USA
Listing for: Humana
Remote/Work from Home position
Listed on 2026-03-05
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 49400 USD Yearly USD 49400.00 YEAR
Job Description & How to Apply Below
Position: Care Management Support Assistant 2

Employer Industry: Healthcare Services

Why consider this job opportunity
  • Salary up to $49,400 per year
  • Competitive benefits package including medical, dental, and vision coverage
  • Opportunity for career advancement and growth within the organization
  • Flexible work environment with remote work options
  • Supportive and collaborative work environment
  • Paid time off and additional benefits like short‑term and long‑term disability
What to Expect (Job Responsibilities)
  • Recognize specific assessments/treatment plans and pend referrals and authorizations for review
  • Coordinate authorizations with Autism Services Navigators and Utilization Management
  • Answer inbound calls regarding the TRICARE Autism Care Demonstration and educate beneficiaries and providers
  • Assist in obtaining additional information to complete referrals
  • Manage a high volume of customer service inquiries related to referral management
What is Required (Qualifications)
  • U.S. Citizenship is required due to Department of Defense contract
  • Must successfully receive interim approval for government security clearance
  • Minimum of 3 years of experience in customer service or referral management
  • Minimum of 3 years of experience in the healthcare/medical or health insurance field
  • Experience with medical terminology and/or UM/Coding
How to Stand Out (Preferred Qualifications)
  • Military healthcare service experience or knowledge of the TRICARE entitlement program
  • Bachelor's degree in a related field

We prioritize candidate privacy and champion equal‑opportunity employment. We aim to foster a fair, transparent, and secure hiring environment for all.

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