Community Advisor - Advice Line Team

Community Advisor

Community Advice Services – Advice Line Team

Location: Flexible / Home Working, with an element of local community outreach work.

Position Type: Permanent – Full Time (37 hours). Part‑time of 18.5 hours may be considered for suitable candidates.

Salary: £30,869 appointed / £31,278 confirmed / £33,039 advanced (pro‑rata).

Reference: SA1149.
Please note we are unable to offer visa sponsorship for this role. Embracing Difference, Leading Change.

Are you passionate about making a difference in the lives of autistic people and their families? We have an exciting opportunity for a dedicated and motivated Community Advisor to become part of our dynamic Community Advice Line Team. In this role you will work closely with the Senior Community Advisor to deliver a range of free, accessible and needs‑led services to the autistic/autism community and other stakeholders.

The core workstream is the Advice Line, a vital service which supports thousands of enquiries each year and informs the development of wider community supports, such as Get Set 4 Autism and Click and Connect. Every day is different, whether it is offering autism‑specific information and advice, listening to lived experiences, or helping families and professionals navigate the wider support landscape.

The role involves a blend of home working and travel to support occasional outreach and engagement across autistic/autism communities, as well as our supported commissioned services. A degree of flexibility is required, as some evening and weekend work may be needed to meet community needs.

• Develop and deliver advice, information, support and guidance to autistic people, their families and professionals via our advice line.
• Support autistic people, and their parents and carers to access our free community advice services and events.
• Promote awareness and understanding of the needs of autistic people among parents, carers and communities.
• Identify gaps in access to information and support, to inform development of community advice services.
• Support the delivery of new projects and community services as they develop.

• Lived experience and/or autism practice, with the knowledge to apply theory into practice.
• Contemporary knowledge and understanding of autism, autistic people and their families across the lifespan.
• Experience of supporting complex situations where a person might be experiencing heightened levels of distress or confusion.
• Active listening skills and ability to respond empathetically.
• Provide enabling support to empower autistic people and their families.
• Ability to translate complex theoretical knowledge into accessible and practical advice.
• Ability to work in a diverse range of environments to deliver and facilitate support appropriate to the needs of different audiences, such as autistic people, or parents and carers.
• Ability to self‑manage and organise diverse work streams.
• Sound knowledge of education, health and social service contexts across Scotland as they apply to autistic people and their families.
• Share Scottish Autism’s values:
  Collaboration, Compassion, Change Makers, Contribution.

We will be hosting an online information session on 5th March 2026 at 6.30pm. To register your interest in our information session please click this LINK copy or get in touch with tayside.

Why Join Us? Scottish Autism are proud to offer a comprehensive benefits package. This post is subject to a PVG Disclosure check. Scottish Autism will cover the costs of your PVG membership.

Online Information Session Date: 5th March 2026, 6.30pm – 7.30pm
Closing Date: 15th March 2026
Interview Dates: 24th and 27th March 2026

We value diversity and welcome applications from people with lived experience of autism. Registered charity number is SC009068.