Medical Records Clerk - Dental Hospital

Employer Liverpool University Hospitals NHS Foundation Trust Employer type NHS Site Liverpool University Dental Hospital Town Pembroke Place Salary £24,465 per annum Salary period Yearly Closing 09/03/2026 23:59

Band 2

Fixed Term for 6 Months

This job involves the day to day running of a medical records team, booking patients for outpatient and inpatient clinics. Health records library functions, along with all general administration duties.

The role requires an organised, motivated individual who works well within a team and as an individual.

*** Please note this vacancy may close once sufficient applications have been received***

Previous candidates need not apply

The post holder will be involved in the running of reception duties, registering and documentation of new patients, booking appointments, requesting case notes from the health records library, prepping clinics. Engaging with all members of staff and dealing with enquiries from patients, dental and medical practitioners and members of the public by telephone and in person.

Details as per JDPS, this post will be an exciting and challenging role for any individual with an interest in making a difference to our patients. The role is an excellent opportunity for the post holder to make a positive impact on the patient journey.

• Registration and documentation of new patients.
• Reception duties.
• Requesting/locating case notes from the filing system as required.
• Maintenance of appointment system.
• Maintenance of daily clinical work sheets.
• Maintenance of waiting lists.
• Provision of statistical information for Managers as required.
• Care and repair of case note folders.
• Maintenance of accurate tracker system of case histories.

• 5 GCSE’s A*-C /NVQ 2 or equivalent

• Experience in a clerical post

• Good communication skills Ability to communicate effectively with staff at all levels and with patients
• Ability to organise and prioritise own workload
• Ability to work as part of a team and liaise with colleagues to ensure effective working.

• Willingness to accept that flexibility is required to meet the changing needs of the NHS

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.

Note:
Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18 th birthday.

The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that…