Remote Credits and Refunds Specialist

Careers

The greatest strength of TELCOR is the talent and integrity of our people. For more than 30 years, TELCOR has created positive relationships with customers and employees by delivering exceptional products and service.

TELCOR Inc, a nationally recognized provider of healthcare software and billing service, is looking for an energetic, focused, and motivated team member for the TELCOR Revenue Cycle Services (RCS) team. The Credit and Refunds Associate on the RCS team is responsible for managing credit balances and issuing refunds for RCS customers. In addition, the Credit and Refunds Associate will demonstrate expertise in manual and electronic payment entry, deposit verification, reconciliation, variance investigation, reimbursement, and cash management workflow.

Employees in this position will work remotely, otherwise the employee can discuss with their supervisor if they would like the option to work in the office. Accommodations will be made based on space in the Lincoln, NE office and job duties. Employees may be asked to come to the Lincoln, NE office for meetings or training on an as needed basis.

Copy and paste the following link into your browser to learn more about TELCOR and what it means for TELCOR to be a certified Great Place To Work®:

• Knowledge of medical claims submission, denial investigation and insurance terminology
• Minimum of two (2) years of medical or healthcare related payment entry experience and medical billing experience
• Must be able to read and interpret an EOB from a payer
• Must be able to uphold confidentiality and comply with federal, state, and company policy, procedures, and regulations
• Ability to effectively and professionally communicate, both in writing and verbally with tact, diplomacy, and respect for others
• Must have strong mathematical skills and attention to detail
• Must have strong computer skills and be able to leverage and navigate using technology to complete daily tasks (e.g., Excel, electronic documentation storage and retrieval, keyboarding and mouse navigation, email/outlook)
• Must be able to work independently, and with team to achieve individual and team goals
• Must have a thorough understanding of Windows® operating system environments and Office tools; e.g., Word®, Excel®

At TELCOR, we hire the best and reward accordingly. Our competitive compensation and benefits package supports your health, development, and future.

• Group insurance package covering health, dental, vision, life, short and long term disability, identity protection, and supplemental options
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
• Employer matching 401(k) Retirement Savings plan

• Generous time off plan
• 12 weeks of paid Parental Leave
• Volunteer Time Off
• Paid Holidays
• Employee Referral Bonus program
• WELCOR – TELCOR wellness program
• Continuing education reimbursement
• Professional certification reimbursement
• Gym Incentive Program

We focus on finding talented, qualified candidates for a variety of positions. TELCOR will review the credentials of any candidate with the following skills: revenue cycle management, medical billing management, accounting, project management, nursing, medical technology, health care-related technical customer service, .NET development, systems engineering, and/or healthcare-related sales. Relocation assistance may be available. TELCOR is not able to sponsor work visas.

TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. Please reference this “Know Your Rights:
Workplace Discrimination is Illegal” document.

Our policy statement on behalf of Protected Veterans and Individuals with a Disability. TELCOR is also an E-Verify participant and supports your right to work.

If you need accommodations to apply, contact Human Resources at  or email