Medical Social Worker Job Singapore,Healthcare

Medical Social Worker

Healthcare / Nursing Home | Singapore

We are seeking an experienced Medical Social Worker to support residents and families through comprehensive psycho-social care, care transitions, community linkage, and funding support within a nursing home setting.

Key Responsibilities

Conduct pre-admission social assessments and support smooth resident admissions.
Develop, implement, and review residents’ psycho-social and social wellness care plans.
Ensure healthy bed occupancy.
Provide counselling and support to residents and families, including Advance Care Planning (ACP).
Coordinate discharge planning and linkage to community and home-based services.
Serve as the primary point of contact for families on non-clinical matters and feedback.
Participate in multidisciplinary meetings and collaborate with medical, nursing, and allied health teams.
Support Medifund applications, conversion of private cases to portable subsidy scheme, and administration of residents’ funding schemes.
Liaise with community organisations and manage external partners supporting resident care.
Manage and respond to the Home’s enquiries email, including triaging, responding to, and coordinating follow-ups with internal teams.
Coordinate fire safety drills with the outsourced Fire Safety Manager (FSM).
Maintain and update Emergency Response Plan (ERP) documentation in consultation with the FSM.

Requirements

Recognised Degree in Social Work / Post Graduate Diploma in Social Work
Registered with Singapore Association of Social Workers.
At least 5 years related work experience in medical social work, preferably in ILTC sector.
Strong working knowledge of eldercare services, community care networks, and healthcare funding schemes.
Strong communication, documentation, and organisational skills.
Able to work independently and manage multiple stakeholders effectively.

Qualities & Competencies

Strong interpersonal and communication skills; able to manage sensitive situations professionally.
Calm, structured, and decisive when handling complex or emotionally charged cases.
Highly organised, with the ability to manage multiple cases, stakeholders, and compliance requirements.
Proactive, accountable, and comfortable working independently.
Sound judgement, discretion, and professionalism.
Comfortable balancing casework with operational and compliance-related responsibilities (e.g. partnerships, fire safety coordination, documentation).

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