Consultant, Product Implementation

Job Overview

Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

• Facilitate conference calls and customer meetings primarily for small–medium hospital systems BD Medication Systems Dispensing product implementations.
• Establish rapport with customers that is conducive to a long‑term business relationship.
• Provide team support and product information on BD Medication Systems Dispensing products as assigned by manager.
• Mentor team members to ensure product and process competency.
• Manage customer teams, gain consensus within teams and deliver concise and consistent communication.
• Guide the review of customer site assessment and facilitate project design and implementation of BD Medication Systems Dispensing products and technologies.
• Demonstrate knowledge of small–medium hospital level pharmacy/clinical workflow processes, hospital formulary build, hospital & pharmacy system integration, clinical device settings, interface validation (ADT, billing, patient profile), user account role design, active directory.
• Complete pharmacy and clinical pre‑implementation assessments and future state design.
• Interact and guide diverse cross‑functional teams with a focus on small–medium hospital level health systems.
• Demonstrate knowledge of established BD Medication Systems Dispensing product implementation methodologies and tools or equivalent industry standards.
• Be detail oriented, able to multi‑task, and implement complex projects consistent with established company and customer objectives.
• Demonstrate critical thinking and aid customers in improving current business/practice operations including standardization across small–medium hospital level health systems.
• Demonstrate problem solving, troubleshooting and system consultation as it relates to pharmacy workflow and best practice considerations and health system standardization.
• Install and support BD Medication Systems Dispensing software.
• Mentor team members on products, best practices and customer education.
• Act as a customer support resource when necessary.
• Coordinate client resources and assign project tasks.
• Lead projects when required.
• Work independently.
• Timely completion of internal company documentation and project documentation.
• Determine own work priorities.
• Possess excellent organizational skills and adapt to change.

• Associates degree preferred or equivalent education and work experience.
• Expertise in HIS/PIS systems and pharmacy and nursing workflow.
• Three or more years in a healthcare environment with technical (systems) involvement and computerized system applications.
• Dispensing software technology experience a plus.
• Working knowledge of a variety of software applications, including BD Medication Systems Dispensing products, and exposure to solution design processes.
• Experience with small–medium health systems required.

• Certifications:
  
  Pharmacy Technician, Informatacist, LPN.
• Must be able to lift a minimum of 40 lbs. Position may involve pushing, pulling, stooping, bending and lifting.
• Travel may range from 60% – 80%, including overnight travel.
• Position requires flexible working hours, including some nights and weekends.
• Ability to work independently from home office.
• For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID‑19 may be available and/or required.

Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

To learn more about BD visit , Dickinson and Company.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All your information will be kept confidential according to EEO guidelines.